Assistant Steward

Mandarin Oriental Hotel Group; Dubai; On-site; AED 87,000 - 117,000; Full time

Job summary

Mandarin Oriental Hotel Group is seeking an Assistant Steward to support back-of-house operations in a luxury Dubai property. You will help oversee stewarding activities, maintain high hygiene standards, and contribute to cost-efficient operations while leading a diverse team.

The role requires a degree or diploma in hospitality, with at least 2 years in stewarding leadership, preferably in the Middle East. Strong organizational skills and a proactive safety mindset are essential for success.

Qualifications

• Degree or Higher National Diploma in Hospitality is required.
• Minimum 2 years in a stewarding leadership role within a five-star luxury hotel.
• Experience in the Middle East (UAE) and hotel pre-opening or renovation projects is desirable.
• Proven ability to lead, inspire and manage large multicultural teams while maintaining service excellence.

Responsibilities

• Assist the Back of House Manager in overseeing all stewarding operations.
• Supervise stewarding team operations including dishwashing and hygiene.
• Manage stock and inventory of equipment and supplies and control chemical usage.
• Contribute to safety, health and environmental standards including HACCP compliance.
• Attend meetings, support events, and carry out other duties as delegated.

Skills

Leadership

Team management

Organizational skills

HACCP knowledge

Food safety standards

Education

Higher National Diploma in Hospitality

High School Diploma

Job description

As an Assistant Steward you will be responsible for the following duties:

• Assist the Back of House Manager in overseeing all aspects of stewarding operations including scheduling inter-departmental coordination personnel performance and maintaining high cleanliness standards in all back-of-house areas
• Supervise stewarding team operations such as dishwashing waste disposal and maintenance of cleanliness and hygiene ensuring adherence to operational standards and proper equipment functioning
• Manage stock and inventory of operating equipment and supplies control chemical usage and contribute to cost-efficiency and reduction of breakage or loss within stewarding
• Contribute to safety health and environmental standards by reporting incidents supporting pest control measures and participating in HACCP and FLHSSE compliance activities
• Perform regular walkthroughs attend meetings support last-minute F amp B requirements and carry out any other duties as delegated by the Back of House Manager or the Director of Back of House
• Degree or Higher National Diploma in Hospitality, Hotel, or Business Management is preferred; high school qualification is the minimum requirement.
• Minimum of 2 years' experience in a stewarding leadership role, such as Assistant Manager or Senior Supervisor, within a five-star luxury hotel is essential.
• Experience working in the Middle East (UAE, Bahrain, Saudi Arabia, Qatar) and involvement in hotel pre-opening or renovation projects is highly desirable.
• Demonstrated ability to lead, inspire, and manage large, multicultural teams while ensuring service excellence and operational efficiency.
• Strong organizational skills with the ability to handle complex tasks, coordinate external events, and implement departmental procedures in line with hotel and regulatory standards.
• In-depth knowledge of food safety standards, dishwashing machinery, and chemical handling, with a proactive approach to maintaining hygiene and safety across all operations.