Assistant Restaurant Manager

AlphaMind Group; Dubai; On-site; AED 134,000 - 246,000; Full time

Benefits offered by this job

Dynamic work environment

Career growth opportunities

Exposure to high-profile venues

Multicultural team

Job summary

CLAP Dubai, part of AlphaMind Group, is seeking an experienced Assistant Restaurant Manager to support the leadership team in delivering an exceptional dining experience. You will oversee front‑of‑house operations and ensure brand standards across the venue.

The ideal candidate has 3–5 years in hospitality management, strong guest relations, and proven team leadership. Experience with reservations and POS systems is required; availability evenings, weekends, and late nights is expected.

Qualifications

• Bachelor's degree in Hospitality Management or related field is required.
• 3–5 years of restaurant/hospitality management experience, supervisory role preferred.
• Strong knowledge of front‑of‑house operations, guest relations, and service standards.

Responsibilities

• Support day‑to‑day operations of restaurant, bar, and terrace to ensure seamless service.
• Maintain guest experience standards in line with CLAP Dubai and AlphaMind standards.
• Monitor floor operations during service and proactively resolve issues.
• Assist in scheduling, staffing, and resource allocation for operations.
• Lead, coach, and develop front‑of‑house teams to uphold service quality.
• Handle guest feedback and build relationships with regular guests and VIPs.
• Support in revenue targets, promotions, and cost control measures.
• Coordinate with kitchen, events, and marketing teams for aligned activity.

Skills

Leadership

Guest relations

Communication

Team development

Budget awareness

Education

Bachelor's in Hospitality Management

Business Administration

Tools

SevenRooms

POS systems

Job description

Job Description:

About AlphaMind

AlphaMind is a global lifestyle and hospitality entity born from a strategic partnership between ADMO Lifestyle Holding and Addmind Hospitality. Combining the expertise of two industry leaders, AlphaMind develops and operates world-class restaurants, lounge bars, beach clubs, nightlife destinations, and lifestyle concepts across the UAE, Europe, and beyond. Its portfolio includes iconic brands such as CLAP, KIRA, LITT, Babylon, Sucre, Bar du Port, Iris, and other award‑winning hospitality experiences. Driven by creativity, innovation, and exceptional guest experiences, AlphaMind continues to expand its footprint globally while maintaining the highest standards of operational excellence and hospitality.

About CLAP Dubai

Perched high above DIFC, CLAP Dubai is an award‑winning restaurant, bar, and lounge that blends cuisine, design, music, mixology, and warm service, inviting guests to tune in and find their own rhythm. The experience unfolds across three distinct spaces — the bar, the dining room, and the open terrace — where every detail moves in harmony with the guest. From golden sunsets to vibrant dinners that evolve into late‑night revelry, CLAP captures that perfect balance between luxury and play, where indulgence feels effortless any day of the week.

We are seeking an experienced, guest‑focused, and operationally strong Assistant Restaurant Manager to support the leadership team at CLAP Dubai. The ideal candidate will assist in delivering an exceptional dining experience that reflects the brand's identity, while supporting team performance, operational excellence, and commercial results. This position requires strong leadership, a hands‑on approach, and the ability to thrive in a high‑volume, high‑profile hospitality environment.

Position Type: Full-Time

Key Responsibilities

Operations & Service Excellence

• Support the day‑to‑day operations of the restaurant, bar, and terrace, ensuring seamless and consistent service delivery across all spaces.
• Maintain the highest standards of guest experience in line with CLAP Dubai's brand identity and AlphaMind's operational standards.
• Monitor floor operations during service, proactively resolving any issues to ensure guest satisfaction.
• Ensure all opening and closing procedures are followed and the venue is maintained to the highest standards.

Team Leadership & Development

• Support the Restaurant Manager in leading, motivating, and developing the front‑of‑house team, fostering a culture of excellence, accountability, and hospitality.
• Conduct regular briefings, performance check‑ins, and on‑the‑floor coaching to maintain service standards and team engagement.
• Assist in managing scheduling, staffing levels, and resource allocation to meet operational requirements.
• Identify talent within the team and support career development and progression.

Guest Relations

• Act as a key point of contact for guests, handling feedback, complaints, and special requests with professionalism and care.
• Support the building and maintenance of relationships with regular guests, VIPs, and key clientele to drive loyalty and repeat visits.
• Ensure personalised guest experiences are consistently delivered across all touchpoints.
• Proactively gather guest feedback and support the implementation of improvements to elevate the overall experience.

Commercial Performance

• Support revenue performance across food, beverage, and covers in line with targets set by senior management.
• Monitor sales, covers, and average spend per head, identifying opportunities to upsell and maximise revenue.
• Assist in the execution of promotional activities and special events.
• Support cost control across labour, wastage, and consumables within agreed budgets.

Stakeholder Communication

• Liaise with the kitchen, bar, events, and marketing teams to ensure alignment across all operational and commercial activities.
• Support the preparation of operational updates, team performance reports, and guest feedback summaries for leadership.
• Coordinate with HR on recruitment, onboarding, and employee relations matters as directed.
• Facilitate clear and timely communication across all departments to ensure smooth daily operations.

Documentation & Reporting

• Assist in preparing daily, weekly, and monthly operational reports including covers, revenue, guest feedback, and team performance.
• Maintain accurate records of reservations, incidents, staff schedules, and supplier correspondence.
• Track and report on key performance metrics and operational KPIs.
• Ensure all documentation is accurate, up to date, and easily accessible.

Risk & Issue Management

• Identify and address operational risks to service quality, team performance, or brand reputation.
• Ensure full compliance with health, safety, and licensing regulations at all times.
• Support the development of contingency plans for high‑demand periods, events, or unforeseen operational challenges.
• Follow up on action items to ensure timely resolution of any venue‑related issues.

Administrative & Financial Support

• Assist in managing front‑of‑house budgets, track expenditures, and support cost‑effective use of resources.
• Coordinate procurement and payments for operational supplies and services as directed.
• Assist with vendor management and contract coordination where required.
• Support scheduling, correspondence, and administrative tasks related to daily venue operations.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
• Minimum 3 to 5 years of experience in restaurant or hospitality management, with at least 1 to 2 years in a supervisory or assistant management role.
• Previous experience in a high‑volume, fine dining, or luxury lifestyle venue is a must.
• Strong knowledge of front‑of‑house operations, guest relations, and service standards.
• Proven ability to support and develop large, multicultural teams in a fast‑paced environment.
• Excellent communication and interpersonal skills with a natural ability to engage guests and inspire teams.
• Commercial awareness with exposure to budgets, P&L, and revenue targets.
• Proficiency in reservation and POS systems; experience with SevenRooms or similar platforms is an advantage.
• Ability to work evenings, weekends, and late nights in line with operational requirements.
• A genuine passion for hospitality, food, beverage, and delivering memorable guest experiences.

What We Offer

• Opportunity to work with one of the region's leading hospitality and lifestyle groups.
• Dynamic, collaborative, and multicultural work environment.
• Exposure to high‑profile hospitality brands and landmark venues.
• Career growth and professional development opportunities.

Join Us

If you are a driven and guest‑obsessed hospitality professional with a passion for operational excellence and a love for vibrant dining experiences, we would love to hear from you.