Assistant Pharmacist

NMC GROUP SERVICES.; Sharjah; On-site; AED 89,000 - 134,000; Full time

Job summary

NMC GROUP SERVICES. seeks an Assistant Pharmacist to greet patients, dispense medicines accurately, and work with the team to ensure excellent service.

The role emphasizes MOH compliance, stock liquidation planning, and coordinating with clinics. English and Arabic communication are valued for effective patient care and inter-department collaboration.

Qualifications

• Must hold a valid license to work as an Assistant Pharmacist with regulatory approvals.
• Be able to maintain MOH compliance and documentation.

Responsibilities

• Greet patients/customers as they enter the pharmacy.
• Dispense medicines accurately with proper labeling and instructions.
• Collaborate with pharmacy staff; train and develop team when needed.
• Ensure customer care; minimize unattended or dissatisfied patients.
• Maintain inventory; locate medicines per prescription.
• Handle pharmacy phone queries and provide correct information.
• Implement and improve Quality SOPs per MOH guidelines.
• Escort clinic patients to the pharmacy and ensure MOH compliance.

Skills

Clear communication

Teamwork

English (spoken & written)

Inter-department collaboration

Education

Licensed Assistant Pharmacist

American Heart Association BLS Provider

Tools

EMR platform

ERP system

Job description

• Responsible to welcome and greet patients/customers as they enter the pharmacy.
• Dispensing must be performed accurately in an orderly manner in the correct dosage & quantity as prescribed by the physician with clear instructions and in a package that maintains the potency of the medicine.
• Work closely with pharmacy staff. Facilitate, induct, train & develop staff on their job When necessary and encourage effective teamwork.
• Ensure every patient walk’s in has been taken care and nobody is left unattended and unsatisfied.
• Responsible for maintenance of medicine /general products on the rack and ensure to locate the correct medicine from the rack as per prescription.
• Ensure proper maintenance of inventory and make sure it is handled properly.
• Under no circumstances lying of medicine on pharmacy floor would be entertained. Strict action would be taken against any pharmacist violating this procedure.
• Responsible to handle phone calls in the pharmacy and provide information to customer queries.
• Responsible to implement and Improve Quality SOPs in the pharmacy as per MOH guidelines and work closely with Quality Manager.
• Ensure the pharmacy coordinators are escorting all clinic patients to our pharmacy.
• Ensure the pharmacy is MOH compliant and update all the documents regularly and kept in the pharmacy.

Liquidation

• Responsible for Liquidation of pharmacy stock.
• Ensure to have a proper plan to liquidate product with short shelf life to avoid non-moving and expiry issues.
• Responsible to notify purchase coordinator of slow and fast-moving products from the ERP
• Give priority to non-moving stock for OTC.
• Prepare and submit a monthly report of non-moving items from the rack to the purchase coordinator and responsible for liquidation of non-moving product.

Desired Candidate Profile

Essential: the post holder must

• Have an appropriate license to work as a Assistant Pharmacist in the relevant regulatory health authority with all the qualifications and experience these mandates.
• Manage their own professional re-licensure.
• Hold a valid American Heart Association Basic Life Support Provider card.
• Be willing to work across departments when necessary.
• Be able to communicate clearly and effectively in English (spoken and written)

DESIRABLE: The post holder should have:

• Evidenced ability to work as part of an inter-professional team.
• Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.

Be able to communicate effectively in Arabic