Assistant Outlet Manager

Boundless Talent; Dubai; On-site; AED 89,280 - 133,920; Full time

Job summary

A prestigious luxury hotel in Dubai is seeking an Assistant Outlet Manager. The role involves managing daily operations, ensuring customer satisfaction, and supervising staff. The ideal candidate has experience in hospitality with excellent leadership skills and the ability to communicate in multiple languages including Russian, German, French, Italian, or Spanish. This is a full-time position with a focus on maintaining high service standards and inventory management.

Qualifications

• Proven experience in a supervisory or assistant managerial role in hospitality, retail, or similar environment.
• Excellent leadership, organizational, and communication skills.
• Knowledge of multiple languages such as Russian, German, French, Italian, or Spanish is preferred.

Responsibilities

• Assist in the management of daily operations and ensure smooth workflow.
• Support in scheduling and supervising staff, monitor performance and provide coaching.
• Maintain high standards of quality and service in line with company policies.
• Ensure customer satisfaction by resolving issues and handling complaints professionally.
• Assist with inventory control and stock ordering.
• Oversee cleanliness, safety, and hygiene standards in the outlet.

Skills

Leadership

Organizational skills

Communication

Customer service

Inventory management

Multilingual (Russian, German, French, Italian, Spanish)

Job description

Our client is a world-renowned 5-star luxury hotel, known for delivering impeccable service, refined elegance, and an exceptional guest experience. Located in the heart of Dubai.

With a reputation for excellence, this 5-star hotel sets the benchmark for hospitality in the region, consistently earning top reviews and awards for its commitment to luxury, professionalism, and service excellence.

About the Role:

This is a full-time Assistant Outlet Manager role located in the heart of Dubai in one of the prestigious 5‑star hotels. The Assistant Outlet Manager will be responsible for day‑to‑day tasks related to customer satisfaction, people management, communication, customer service, and inventory management at the outlet.

Responsibilities

• Assist in the management of daily operations and ensure smooth workflow.
• Support in scheduling and supervising staff; monitor performance and provide coaching or feedback.
• Maintain high standards of quality and service in line with company policies.
• Ensure customer satisfaction by resolving issues and handling complaints professionally.
• Assist with inventory control, stock ordering, and minimizing waste.
• Oversee cleanliness, safety, and hygiene standards in the outlet.

Skills

• Proven experience in a supervisory or assistant managerial role in hospitality, retail, or similar environment.
• Excellent leadership, organizational, and communication skills.
• Russian, German, French, Italian, or Spanish are preferred.