Assistant Manager – Pool & Beach Bar, Luxury Hotel

Accor; Ajman; On-site; AED 201,000 - 312,000; Full time

Benefits offered by this job

Meals on duty

Discounted room rates via Accor HeartS

Discounts on F&B

Learning opportunities via Academy

Job summary

Fairmont Ajman is seeking an Assistant Manager for the Pool & Beach Bar to lead daily operations, drive guest satisfaction, and maintain brand standards in a luxury resort setting.

You will supervise a diverse team, coordinate service flow, plan promotions, monitor costs, and ensure food safety, hygiene and regulatory compliance while delivering seamless hospitality experiences for our guests along the Arabian Gulf.

Qualifications

• Diploma or degree in Hospitality Management or related field.
• Minimum 2-4 years of experience in luxury or upscale Food & Beverage operations.
• Proven experience in pool, beach, or resort environments preferred.
• Strong knowledge of premium beverage trends, service rituals, and guest engagement.
• Excellent communication, leadership, and interpersonal skills.
• Knowledge of POS systems and inventory control.
• Fluency in English; additional languages are an advantage.

Responsibilities

• Assist in managing daily pool and beach bar operations to ensure high-quality service.
• Monitor service standards and guest satisfaction, resolving issues promptly and professionally.
• Ensure cleanliness, hygiene, and safety standards are maintained across all areas.
• Support in planning and executing promotions, events, and seasonal activities to enhance guest engagement.
• Supervise and motivate the team, ensuring productivity and positive morale.
• Conduct daily briefings, allocate duties, and monitor performance.
• Support recruitment, onboarding, and training of team members.
• Ensure compliance with grooming, service, and brand standards.
• Build strong relationships with guests and anticipate their needs.
• Handle guest feedback and complaints, ensuring timely resolution.
• Create a welcoming and vibrant atmosphere in line with the brand image.
• Support in achieving revenue targets through upselling and promotions.
• Monitor costs, inventory, and stock levels, reducing wastage and controlling expenses.
• Assist in preparing reports, forecasts, and budgets.
• Ensure accurate billing and adherence to cash handling procedures.
• Ensure compliance with health, safety, and food hygiene regulations.
• Maintain awareness of emergency procedures and enforce safety practices.
• Ensure alcohol service policies and legal requirements are followed.

Skills

Leadership

Communication

Guest service

Interpersonal skills

Team supervision

Education

Diploma or degree in Hospitality Management

Tools

POS systems

Inventory control

Job description

Fairmont Ajman is seeking an Assistant Manager for the Pool & Beach Bar to lead daily operations, drive guest satisfaction, and maintain brand standards in a luxury resort setting.

You will supervise a diverse team, coordinate service flow, plan promotions, monitor costs, and ensure food safety, hygiene and regulatory compliance while delivering seamless hospitality experiences for our guests along the Arabian Gulf.