Assistant Manager, Outlet

Aldhafra Resort, Vignette Collection by IHG; Abu Dhabi; On-site; AED 201,000 - 290,000; Full time

Job summary

Aldhafra Resort in Abu Dhabi is seeking an Assistant Outlet Manager to support the Outlet Manager and F&B Manager in daily operations, ensuring excellent guest service and strong team performance.

You will help control costs, manage inventory, and supervise staff with a focus on hospitality, service excellence, and efficient use of POS and reservation systems (Micros, Toast, Seven Rooms).

Qualifications

• 2–4 years of supervisory/management experience in F&B operations
• Strong leadership, communication, and interpersonal skills
• Solid understanding of cost control and inventory management
• Passion for hospitality and guest experience & service excellence
• Proficiency in POS and reservation systems (Micros, Toast, Seven Rooms)
• Fluent in English; Arabic or other languages are a plus
• A college/university degree or equivalent will be an asset.

Responsibilities

• Assist the Outlet Manager/ F&B Manager in the efficient daily operation of the outlet.
• Ensure excellent guest service, team performance, and operational compliance while driving revenue.
• In the absence of the Outlet Manager, assume full responsibility for outlet management.

Skills

Leadership

Communication

Interpersonal skills

Cost control

Inventory management

Hospitality passion

Guest experience

Service excellence

Fluent English

Education

Bachelor’s degree or equivalent

Tools

Micros

Toast

Seven Rooms

Job description

Aldhafra Resort, a serene desert retreat, is nestled on the edge of the Rub' al Khali, the world's largest uninterrupted sand desert, just a short distance from the heart of Abu Dhabi. Blending the natural beauty of the desert with warm hospitality, the resort offers a welcoming escape for families, couples, and adventure seekers alike. With comfortable accommodations, a variety of dining options, and engaging activities, Aldhafra Resort provides a relaxing and memorable experience in a truly unique setting.

As part of Aldar Hospitality and brought to life by the vision of Aldar Group, Aldhafra Resort reflects a commitment to creating meaningful destinations. Thoughtfully designed with sustainability and cultural authenticity in mind, the resort embraces the charm of the desert while ensuring a comfortable and enjoyable stay for guests of all ages. With Aldar Hospitality's dedication to exceptional service, Aldhafra Resort is an ideal getaway for those looking to unwind, explore, and connect with nature.

About the Job

The Assistant Outlet Manager supports the Outlet Manager / F&B Manager in the efficient daily operation of the outlet. This role ensures excellent guest service, team performance, and operational compliance while helping to drive revenue, aligning with departmental targets, and maintaining service quality. In the absence of the Outlet Manager, the Assistant takes full responsibility for the outlet’s management.

About You

• Proven experience (2-4 years) in a supervisory or management role in F&B operations
• Strong leadership, communication, and interpersonal skills
• Solid understanding of cost control and inventory management
• Passion for hospitality and guest experience & service excellence
• Proficiency in POS and reservation systems (e.g., Micros, Toast, Seven Rooms)
• Fluent in English; Arabic or other languages is an asset
• A college/university degree or similar field will be an asset.
• Outstanding organizational and leadership skills
• Committed and reliable

Shape Your Career with Aldhafra Resort

Join the team at Aldhafra Resort, a welcoming, family-friendly destination in the heart of the desert. Be part of creating memorable experiences for our guests while growing your career in a warm and supportive environment.

Aldhafra Resort by Aldar Hospitality is an equal opportunity employer.

We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application and interview process, be considered for a range of critical job functions and receive other benefits and privileges of employment ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation.

Your information will be treated confidentially.