Assistant Manager - Operational Risk (Consultant)

Atribs Metscon; Dubai; On-site; AED 335,000 - 603,000; Full time

Job summary

Atribs Metscon in Dubai is seeking an Assistant Manager (Grade M) — Operational Risk to coordinate internal audits, risk analytics, NPPA reviews, ORCA initiation, KRIs and risk events reporting. The role focuses on strengthening the operating control environment across Tanfeeth units and associated processes.

You will drive monthly risk review sessions, track items with owners, escalate critical issues, and promote awareness of operational risk and fraud prevention across the organization.

Responsibilities

• INA observations – review updates from Issue owners to ensure accurate updates are provided to INA and Tanfeeth management.
• Track /monitor open items with various issue owners for completion within set timelines, escape /highlight items that would fail to meet the dates.
• Recommend best practices to be implemented across various units in Tanfeeth.
• Support the units to self-report management identified issues before Audit activities commences.
• Risk analytics & identification - carry out Independent Risk Reviews for High Risk teams.
• To review the New product and Process assessment (NPPA) with impacted units in collaboration with Group Ops Risk/EI Risk - including highlight gaps in the proposed processes and ensure a comprehensive Risk assessment and propose solutions where required.
• Manage the turnaround time for business efficiency with various Tanfeeth Units.
• Escalate critical issues
• Initiate ORCA for critical units & enhance KRIs.
• Control Check Sampling thematic analysis
• Initiation of targeted Process Risk Assessments
• Operational Risk events reporting - tracking & trend analysis, ensure quality events data.
• Drive Monthly risk review sessions with Functional Risk Champions.
• Create Operational risk awareness across the organization including fraud awareness and Information security.
• Tracking status of recommendations from investigations of major Fraud cases
• Suggest process / system enhancements / expanding the scope to other units / create fraud awareness on back of a fraud incident.
• Review RCAs on Real Time Alerts - medium & high risk events- track implementation within units, reporting where targets are moving to improve the control environment.
• Periodic review of control checks due to changes in policy, process, events (internal & external)
• Periodic review of KRI content & focus
• BCP - tracking annual testing status/ key issues status
• Customer complaints (top 3) – RCA periodic review to evaluate for broken processes/ controls gaps exist that could lead to Operational Risk (if any).
• Group Operational Risk framework embedment
• Monthly, quarterly & annual KPIs and performance
• Oversight in monitoring the State of Control Environment, Responsiveness & Resilience in Tanfeeth Units as per the Job Purpose above.
• Support units during NPPAs reviews, Process Risk Assessments and ORCAs to ensure where control gaps exist they are assigned for delivery so that the Operating control environment is maintained and or improved.
• Tracking Risk events, Issues and Actions, Fraud recommendations.

Job description

JOB DESCRIPTION

Job Title: AssistantManager (Grade M)- Operational Risk

Reports To: Head- Operational Risk

Organization Unit: Operational Risk

Location: Meydan

1. Organization Unit Purpose

To review, report, monitor and co-ordinate risk related activities across Tanfeeth in co-ordination with Group risk and EI risk and ensure that all Risk aspects are looked at during assessment on the operational processes.

2. Job Purpose

Core

Internal Audit

• 1. INA observations – review updates from Issue owners to ensure accurate updates are provided to INA and Tanfeeth management.
• 2. Track /monitor open items with various issue owners for completion within set timelines, escape /highlight items that would fail to meet the dates.
• 3. Recommend best practices to be implemented across various units in Tanfeeth.
• 4. Support the units to self-report management identified issues before Audit activities commences.

Operational Risk

• 1. Risk analytics & identification -carry out Independent Risk Reviews for High Risk teams.
• 2. To review the New product and Process assessment (NPPA) with impacted units in collaboration with Group Ops Risk/EI Risk - including
• a) Highlight gaps in the proposed processes and ensure a comprehensive Risk assessment and propose solutions where required
• b) Manage the turnaround time for business efficiency with various Tanfeeth Units
• c) Escalate critical issues
• 3. Initiate ORCA for critical units & enhance KRIs.
• 4. Control Check Sampling thematic analysis
• 5. Initiation of targeted Process Risk Assessments
• 6. Operational Risk events reporting - tracking & trend analysis, ensure quality events data.
• 7. Drive Monthly risk review sessions with Functional Risk Champions.

Culture

Create Operational risk awareness across the organization including fraud awareness and Information security.

Fraud management

• a) Tracking status of recommendations from investigations of major Fraud cases
• b) Suggest process / system enhancements / expanding the scope to other units / create fraud awareness on back of a fraud incident

Secondary - Over time

• 1. Review RCAs on Real Time Alerts - medium & high risk events- track implementation within units, reporting where targets are moving to improve the control environment.
• 2. Periodic review of control checks due to changes in policy, process, events (internal & external)
• 3. Periodic review of KRI content & focus
• 4. BCP - tracking annual testing status/ key issues status
• 5. Customer complaints (top 3) – RCA periodic review to evaluate for broken processes/ controls gaps exist that could lead to Operational Risk (if any).

3. Job Content (List Deliverables, Performance Measures and Main Tasks)

Key Deliverables

Performance Measures

Main Tasks

• 1. Group Operational Risk framework embedment
• 2. Monthly, quarterly & annual KPIs and performance
• 3. Oversight in monitoring the State of Control Environment, Responsiveness & Resilience in Tanfeeth Units as per the Job Purpose above.
• 4. Support units during NPPAs reviews, Process Risk Assessments and ORCAs to ensure where control gaps exist they are assigned for delivery so that the Operating control environment is maintained and or improved.
• 5. Tracking Risk events, Issues and Actions, Fraud recommendations.

• 1. Internal Audit – 3rd Line of defense
• 2. Improvement in the Operating control environment
• 3. Push responsible person/ issue owners to deliver quality closure of Audit items and other recommendations within agreed dates.

• 1. Awareness & Culture
• 2. Staff Awareness and Culture
• 3. Implement the Operational Risk trainings and awareness program(s) that will be developed for the various target groups.

4. Job /Person Specifications (required to carry out the job, not what the current or recommended incumbent possesses)

Description of Knowledge / Skill etc.

State whether Desirable or Essential

• a. Skills