Dubai, United Arab Emirates | Posted on 08/17/2026
AssistantManager (Grade M)- Operational Risk
Reports To (Title)
Head- Operational Risk
Organization Unit
Operational Risk
Location
Meydan
1. Organization Unit Purpose (whydoes the unit exist? What is the value delivered by the unit?)
Toreview, report, monitor and co-ordinate risk related activities across Tanfeethin co-ordination with Group risk and EI risk and ensure that all Risk aspectsare looked at during assessment on the operational processes.
2. Job Purpose (Whydoes the job exist? What is the value delivered by the job holder to theunit?)
Core
InternalAudit
- INA observations –review updates from Issue owners to ensure accurate updates are provided toINA and Tanfeeth management.
- Track /monitor openitems with various issue owners for completion within set timelines, escape/highlight items that would fail to meet the dates.
- Recommend bestpractices to be implemented across various units in Tanfeeth.
- Support the unitsto self-report management identified issues before Audit activitiescommences.
OperationalRisk
- Toreview the New product and Process assessment (NPPA) with impacted units incollaboration with Group Ops Risk/EI Risk - including a) Highlight gaps in the proposed processes and ensure acomprehensive Risk assessment and propose solutions where required
- Managethe turnaround time for business efficiency with various Tanfeeth Units
- Escalatecritical issues
- InitiateORCA for critical units & enhance KRIs.
Control Check Sampling thematicanalysis
Initiation of targeted Process RiskAssessments
- Operational Risk eventsreporting - tracking & trend analysis, ensure quality events data.
- Drive Monthly risk review sessions with Functional Risk Champions.
Culture
CreateOperational risk awareness across the organization including fraud awarenessand Information security.
- Trackingstatus of recommendations from investigations of major Fraud cases
- Suggestprocess / system enhancements / expanding the scope to other units / createfraud awareness on back of a fraud incident
Secondary - Over time
- Review RCAs on Real Time Alerts - medium& high risk events- track implementation within units, reporting wheretargets are moving to improve the control environment.
- Periodic review ofcontrol checks due to changes in policy, process, events (internal &external)
- Periodic review ofKRI content & focus
5. Customer complaints(top 3) – RCA periodic review to evaluate for broken processes/ controls gapsexist that could lead to Operational Risk (if any).
3. Job Content (List Deliverables,Performance Measures and Main Tasks)
Performance Measures
Main Tasks
- GroupOperational Risk framework embedment
Monthly, quarterly & annual KPIsand performance - Oversight in monitoring the State ofControl Environment , Responsiveness& Resilience in Tanfeeth Units as per the Job Purpose above.
- Supportunits during NPPAs reviews, Process Risk Assessments and ORCAs to ensurewhere control gaps exist they are assigned for delivery so that the Operatingcontrol environment is maintained and or improved.
- TrackingRisk events, Issues and Actions, Fraud recommendations.
- InternalAudit – 3 rd Line of defense
Improvement in the Operating controlenvironment
Pushresponsible person/ issue owners to deliver quality closure of Audit itemsand other recommendations within agreed dates.
Staff Awareness and Culture
Implement the Operational Risk trainingsand awareness program(s) that will be developed for the various targetgroups.
4. Job /Person Specifications (required to carry out the job, not what the current orrecommended incumbent possesses)
Description of Knowledge / Skill etc.
State whether Desirable or Essential
a. Skills
Technical & Professional
- Languageproficiency in Written and Spoken English.
- 5– 7+ years’ experience in risk/internal controls or processes reviews in abank in different units.
- Knowledgeof banking products, processes and systems.
- Abilityto undertake ownership and lead reviews
- Understandingof operational risk and Basel II approaches
- Teamplayer with right attitude
- Shouldbe able to think out of the box, Analytical & problem solving skills.
- Shouldbe able to work as team member, helpful and self-motivated.
- Professionalcertifications in risk is preferable but not a requirement.
Essential
Essential
Essential
Essential
Essential
Essential
Essential
Essential
Essential
Essential
Essential
Essential
Essential
Essential
Desired/Required
Essential
Essential
Essential
Essential
Essential
Essential
Essential
Essential
b. Behaviors
- Abilityto lead, plan and manage change
- Prioritysetting and ability to handle multiple Initiatives at the same time.
- Proactive/Selfstarter
- Multiculturaland diversityworking environmentconscious
Essential
Essential
Essential
Essential
Essential
Essential
c. Prior work experience required
- Over3 years’ experience in risk/internal controls or processes reviews in a bankin different units.
- Over7 years’ experience and Knowledge of banking products, processes and systems.
- Abilityto undertake ownership and lead reviews
- Understandingof operational risk and Basel II approaches
- Teamplayer with right attitude
- Shouldbe able to think out of the box, Analytical & problem solving skills.
- Shouldbe able to work as team member, helpful and self-motivated.
Essential
d. Education and/or professionalqualification
- Graduate.Bachelor’s degree in any field.
Essential
e. Any professional certificationrequired
- Professionalcertifications in Operational Risk is preferable but not a requirement.
Unit Manager
Name &Signature
Date
5. Job Evaluation Results (To be filledby HR)