Assistant Manager Laundry - Atlantis The Palm

Atlantis Resorts; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Food & beverage privileges

Discounted rates at Kerzner properties

Health insurance (including dental)

Annual flights home

Life insurance

Incentive program

Colleague wellness initiatives

Job summary

Atlantis Resorts in Dubai is hiring an Assistant Manager, Laundry to support daily Guest Laundry operations and uphold exemplary service standards. You will help manage the laundry workflow, ensure quality checks, and contribute to a seamless guest experience in a luxury setting.

The role requires a bachelor’s degree in Hospitality Management or equivalent and at least 2 years in a similar luxury-property position.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• Minimum 2 years in a similar position within a luxury property.
• Strong passion for customer service and willingness to learn across resort operations.

Responsibilities

• Assist the Manager, Laundry in day-to-day Guest Laundry operations.
• Ensure guest laundry processes meet Forbes standards with quality checks.
• Demonstrate customer service excellence and support across resort operations.
• Collaborate with teams to maintain smooth laundry workflows and guest satisfaction.

Skills

Customer service

Leadership

Communication

Education

Bachelor's degree in Hospitality Management or related field

Job description

Job Description:

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea.

It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants.

The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About The Role

The Assistant Manager, Laundry will assist the Manager, Laundry in the day-to-day operation of the Guest Laundry. You will ensure the guest laundry, pick up and delivery process are carried out according to the FORBES standards by conducting quality checks. You will be expected to demonstrate a clear passion for customer service and the willingness to learn various areas of resort operations.

About You

If you have a bachelor’s degree in Hospitality Management in a related field or either and a housekeeping experience, minimum of 2 years in a similar position within the luxury property, as well as the ability to contribute and successfully deliver against a business strategy, we invite you to apply for this unique opportunity.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.