Assistant Manager - Finance Shared Services

IFZA Dubai; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

IFZA Dubai is seeking an Assistant Manager to oversee day‑to‑day accounting and tax operations within the Shared Service Center. You will lead a team, manage client relationships, and drive accuracy in financial reporting and tax compliance.

You will supervise junior staff, coordinate workflow, and implement improvements to processes and documentation while staying up to date with regulatory changes affecting the practice.

Qualifications

• Professional accounting qualification (ACCA/CA) from a recognized body.
• Degree in Accounting or Finance.
• Minimum 7–8 years of accounting experience.

Responsibilities

• Serve as primary contact for client escalations, ensuring timely communication and high-quality service delivery.
• Coordinate the preparation and review of accounting reports, tax filings, and compliance documents.
• Address client inquiries, resolve issues, and maintain strong, long‑term relationships.
• Supervise juniors (Team Leaders, Accountants) and support staff, providing guidance, training, and performance feedback.
• Oversee invoicing cycles, ensuring accuracy, timely issuance, and follow up on outstanding payments.
• Track project budgets and assist in monthly and quarterly financial performance reports.

Skills

Client management

Team leadership

Process improvement

Financial analysis

Communication

Education

ACCA/CA

Degree in Accounting or Finance

Tools

Accounting software

Job description

The Assistant Manager will support the day-to-day operations of the accounting and tax practice, ensuring exceptional client service, efficient internal processes, and strong financial oversight. This role blends leadership, analytical thinking, and operational management, making it ideal for someone who enjoys both people management and hands-on financial work.

The Shared Service Center forms part of the overall IFZA ecosystem, supporting licensees with accounting and tax compliance support. The department is a growing department, with the ideal candidate identifying a need for controls, providing suggestions and implementing this with a strong skill of being organized to ensure that they have a good grip on any issues, deadlines and tracking within the different teams and clients.

Key Responsibilities:

Client Management

• Serve as a primary point of contact for client escalations, ensuring timely communication and high-quality service delivery.
• Coordinate the preparation and review of specific accounting reports, tax filings, and compliance documents.
• Address client inquiries, resolve issues, and maintain strong, long-term relationships.
• Support onboarding of new clients

Process Improvement & Operational Efficiency

• Evaluate existing workflows and identify opportunities to streamline processes.
• Implement best practices in documentation, reporting, and client communication.
• Support the adoption of new technologies, accounting tools, and automation initiatives.
• Keep up to date with accounting and tax developments to ensure the team is properly equipped with this
• Supervise juniors (Team Leaders, Accountants) and support staff, providing guidance, training, and performance feedback.
• Allocate workloads, monitor progress, and ensure deadlines are met across accounting and tax projects.
• Foster a collaborative, accountable, and growth-oriented team culture.
• Oversee invoicing cycles, ensuring accuracy, timely issuance, and proper follow up on outstanding payments.
• Track project budgets, internal costs, and revenue forecasts to support financial planning.
• Assist in preparing monthly and quarterly financial performance reports for management.

Compliance & Quality Assurance

• Ensure all accounting and tax work adheres to regulatory requirements and internal quality standards.
• Support audits and maintain accurate, organized records.
• Stay updated on relevant tax laws, accounting standards, and industry changes.
• Identify any control deficiencies and propose changes

Liaison for cross departmental work

• Working with different departments within the wider organization to deliver specific projects
• Supporting the wider IFZA Organization with ad-hoc requests, related to accounting and tax.

Required Qualifications:

• Professional accounting qualification (from a recognized accounting body) ACCA/CA;
• Degree in Accounting or Finance
• Minimum 7-8 years’ accounting experience