Assistant Manager, Business Continuity

Commercial Bank of Dubai; Dubai; On-site; AED 200,000 - 320,000; Full time

Job summary

Commercial Bank of Dubai (CBD) is seeking a Senior Business Continuity professional to lead the development, implementation and continuous improvement of the bank's BCM framework across the enterprise.

The role supports Business Impact Analysis, recovery planning, crisis management, and testing, ensuring resilience of processes, people and systems while aligning with regulatory expectations.

Qualifications

• 4–6 years of banking or financial services experience.
• 2–3 years in BCM, Operational Risk, IT Risk, Internal Control, Audit.
• Bachelor's degree in a related discipline (or equivalent).

Responsibilities

• Implement and review the Bank's BCM framework, policies, procedures, standards and governance requirements across the Bank.
• Coordinate with units to complete Business Impact Analysis, dependency assessments, recovery requirements, and continuity plan updates.
• Develop, maintain and validate BCM Plans, Crisis Management arrangements, call trees and recovery strategies.
• Plan, facilitate and document BCM tests, tabletop exercises, evacuation drills, and Disaster Recovery coordination with Technology teams.
• Track test results, incidents, audit observations, gaps, lessons learned and corrective actions.
• Prepare BCM dashboards, management reports, risk updates and regulatory/governance submissions.
• Support BCM awareness, training and communication to strengthen staff readiness.
• Maintain alignment with internal risk management practices and regulatory standards.

Skills

Business Continuity

Disaster Recovery

Regulatory Compliance

Risk Management

Governance

Education

Bachelor's degree in Business Admin / Risk / IT

Job description

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile.

Job Purpose: To support the development, implementation, maintenance, and continuous improvement of the Bank's Business Continuity Management framework under Operational Risk, ensuring that critical business processes, systems, people, facilities, and third-party dependencies remain resilient during disruptions. The role supports Business Impact Analysis, Business Continuity Plans, Disaster Recovery coordination, crisis readiness, testing, reporting, and regulatory alignment to safeguard customer service, operational stability, reputation and compliance with applicable internal policies and regulatory expectations.

Principal Accountabilities:

• Support the implementation and periodic review of the Business Continuity Management framework, policies, procedures, standards, and governance requirements across the Bank.
• Coordinate with business units and BCM coordinators to complete Business Impact Analysis, dependency assessments, recovery requirements, and continuity plan updates.
• Assist in developing, maintaining, and validating Business Continuity Plans, Crisis Management arrangements, call trees, recovery strategies, and supporting documentation.
• Plan, facilitate, and document BCP tests, tabletop exercises, evacuation drills, scenario simulations, and Disaster Recovery coordination with Technology teams.
• Track test results, incidents, audit observations, gaps, lessons learned, and corrective actions to ensure timely remediation and escalation of overdue actions.
• Prepare BCM dashboards, management reports, risk updates, and regulatory or governance submissions as required by Operational Risk management.
• Support BCM awareness, training, and communication activities to strengthen staff readiness and response capability during business disruptions.
• Maintain alignment with internal risk management practices, operational resilience expectations, audit requirements, and applicable regulatory standards.

Requirements:

Education and Experience:

• Bachelor's degree in Business Administration, Risk Management, Information Technology, Finance, or a related discipline.
• Minimum 4-6 years of banking or financial services experience, with at least 2-3 years in Business Continuity, Operational Risk, IT Risk, Internal Control, Audit, or related governance functions.