Arabic-Speaking Restaurant Host

Fairmont Hotels & Resorts; Ajman; On-site; AED 33,000 - 58,000; Full time

Job summary

Fairmont Ajman is seeking a Restaurant Hostess to welcome guests and set a professional tone at the dining venue. The role requires fluent Arabic to assist Arabic-speaking guests and manage reservations.

You will greet guests, coordinate seating, handle wait times, and support the service team while maintaining the host stand and lobby. The position is on-site in Ajman and ideal for candidates with hospitality experience.

Qualifications

• High school diploma or equivalent; hospitality training preferred.
• Fluency in Arabic and English (speaking and writing).
• Excellent customer service and communication skills.
• Professional, friendly, and approachable demeanor.
• Ability to multitask and remain calm in busy periods.

Responsibilities

• Greet and welcome guests warmly upon arrival.
• Manage the reservation system, including booking, confirming, and updating reservations.
• Organize seating arrangements to ensure smooth guest flow and service efficiency.
• Communicate wait times to guests and manage expectations during busy periods.
• Escort guests to tables and provide menus, including sharing information about specials.
• Handle guest inquiries and requests professionally, particularly for Arabic-speaking guests.
• Coordinate with the service team to ensure tables are prepared and ready for guests.
• Assist in maintaining cleanliness and presentation of the host stand, lobby, and dining area.
• Support guest feedback collection and communicate issues to the Restaurant Manager.
• Uphold professional grooming and appearance in line with hotel standards.
• Perform other tasks as assigned to support restaurant operations.

Skills

Fluency in Arabic

Fluency in English

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Hospitality training preferred

Job description

Fairmont Ajman is seeking a Restaurant Hostess to welcome guests and set a professional tone at the dining venue. The role requires fluent Arabic to assist Arabic-speaking guests and manage reservations.

You will greet guests, coordinate seating, handle wait times, and support the service team while maintaining the host stand and lobby. The position is on-site in Ajman and ideal for candidates with hospitality experience.