Arabic-Speaking Air Cargo Service Executive

Apt Resources; Dubai; On-site; AED 50,778 - 60,822; Full time

Job summary

Apt Resources is looking for an Arabic Speaking Executive – Cargo Service to join the air cargo customer service operations in Abu Dhabi. The role includes handling customer interactions, supporting cargo operations, and coordinating between clients, internal teams, and airline partners.

Ideal candidates need fluency in Arabic and English, with 1–3 years of experience in customer service or logistics. A competitive salary of AED 5,000 is offered.

Qualifications

• 1–3 years of experience in customer service or call center operations.
• Experience in air cargo, airline, logistics, or freight forwarding preferred.
• Ability to work in a fast-paced, shift-based environment.

Responsibilities

• Handle inbound and outbound customer service calls related to air cargo operations.
• Provide accurate information on shipment status, bookings, schedules, and documentation.
• Coordinate with operations, airline partners, and logistics teams.

Skills

Fluency in Arabic and English

Strong communication skills

Customer handling skills

Problem-solving skills

Organizational abilities

Multitasking abilities

Tools

Cargo/airline systems

CRM tools

Job description

Apt Resources is looking for an Arabic Speaking Executive – Cargo Service to join the air cargo customer service operations in Abu Dhabi. The role includes handling customer interactions, supporting cargo operations, and coordinating between clients, internal teams, and airline partners.

Ideal candidates need fluency in Arabic and English, with 1–3 years of experience in customer service or logistics. A competitive salary of AED 5,000 is offered.