AML Technical Support & Data Specialist | Abu Dhabi / Dubai

Tech Junction Ltd; Abu Dhabi, Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Tech Junction Ltd in the United Arab Emirates seeks an experienced AML Technical Support & Data Specialist to lead L2/L3 support for complex AML platforms on-site in Abu Dhabi or Dubai. Focus areas include batch cycles, data feeds, incident handling, and advanced Oracle SQL/PLSQL remediation scripts.

The ideal candidate holds a 10+ year background in IT support or financial crime systems, with strong data mapping analysis and cross-functional collaboration across compliance and IT teams.

Qualifications

• Bachelor's degree in CS/IT/Finance or related field.
• 10+ years in IT technical support, DB administration, or financial crime systems.
• Expert Oracle SQL/PLSQL, data analysis, reconciliation.
• Proven L2/L3 AML platform support experience.

Responsibilities

• Provide L2/L3 technical support for AML transaction-monitoring and risk platforms.
• Monitor daily batch cycles, data feeds, alerts, case management, and database jobs.
• Investigate production incidents, perform RCA, implement corrective actions, maintain docs.
• Ensure high availability, data completeness, and SLA adherence for AML platforms.
• Analyze source-to-target data mappings for customer, account, transaction, KYC, risk, and alert data.
• Develop and optimize Oracle SQL/PLSQL queries, reconciliation scripts, data-quality checks.
• Execute controlled data fixes and data-patching per governance standards.
• Troubleshoot ETL pipelines, file transfers, APIs, and integration bottlenecks.
• Collaborate with compliance analysts, risk managers, and IT teams.

Skills

Oracle SQL/PLSQL

Data analysis

L2/L3 support

Incident management

Cross-functional communication

AML platforms knowledge

Education

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Finance, or related field

Tools

Unix/Linux shell scripting

ETL concepts

Job description

Position Summary:

We are actively seeking an experienced, highly technical, and accomplished AML Technical Support & Data Specialist with 10+ years of professional experience to join our technology team onsite in Abu Dhabi or Dubai. In this specialized anti-money laundering (AML) operations and data support role, you will spearhead providing L2/L3 technical support for complex AML transaction-monitoring and customer-risk platforms. You will work closely with cross-functional compliance officers, data engineers, and IT infrastructure teams to monitor batch cycles, manage data feeds, investigate production incidents, and execute optimized Oracle SQL/PLSQL remediation scripts. Ideal candidates bring a strong academic background in computer science or finance, deep practical mastery of financial crime compliance systems, and immediate to 30-day availability.

Detailed Job Description:

As an AML Technical Support & Data Specialist based in Abu Dhabi or Dubai, you will take full ownership of ensuring the high availability, data completeness, and SLA adherence of mission-critical AML platforms. Your day-to-day responsibilities encompass monitoring daily batch cycles, data feeds, alerts, case management systems, and database jobs while investigating production incidents and performing rigorous root-cause analyses (RCA). You will analyze source-to-target data mappings for customer, account, transaction, KYC, risk, and alert data, and develop and optimize Oracle SQL/PLSQL queries, reconciliation scripts, and data-quality checks. Working in a fast-paced regulatory environment, you will troubleshoot complex ETL pipelines, file-transfer mechanisms, APIs, and application-integration bottlenecks across upstream and downstream systems.

Key Responsibilities:

• Provide expert L2/L3 technical support for enterprise AML transaction-monitoring and customer-risk platforms.
• Monitor daily batch cycles, data feeds, active alerts, case management systems, interfaces, and database jobs.
• Investigate production incidents, conduct root-cause analysis (RCA), implement corrective actions, and maintain documentation.
• Support daily AML operations while ensuring high system availability, data completeness, and strict SLA adherence.
• Analyze source-to-target data mappings covering customer, account, transaction, KYC, risk, alert, and case datasets.
• Develop, test, and optimize advanced Oracle SQL/PLSQL queries, reconciliation scripts, and data-quality checks.
• Execute controlled data fixes and data-patching procedures in accordance with compliance governance standards.
• Troubleshoot complex ETL pipelines, secure file-transfers, APIs, database errors, and application-integration issues.
• Collaborate closely with compliance analysts, risk managers, and upstream/downstream IT integration teams.

Required Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Finance, or a related field.
• Minimum 10+ years of professional experience in IT technical support, database administration, or financial crime compliance systems.
• Strong hands-on professional expertise in Oracle SQL/PLSQL programming, data analysis, and reconciliation.
• Proven experience providing L2/L3 technical support for enterprise AML transaction monitoring and risk platforms.
• Practical understanding of ETL workflows, data-quality validation frameworks, and enterprise database systems.
• Strong analytical, problem-solving, incident management, and cross-functional communication skills.
• Professional availability for deployment in Abu Dhabi or Dubai, with an immediate to 30-day notice period.

Nice-to-Have Skills:

• Professional certifications such as Association of Certified Anti-Money Laundering Specialists (ACAMS) or Oracle PL/SQL Developer Certified Professional.
• Familiarity with leading AML vendor software platforms (e.g., NICE Actimize, Fenergo, Fiserv, or Oracle FCCM).
• Experience with enterprise scheduling tools, Unix/Linux shell scripting, and log analysis platforms (Splunk, ELK).
• Prior working experience in tier-1 banking institutions, financial technology firms, or specialized IT consultancies in the UAE.
• Knowledge of UAE regulatory reporting requirements and Central Bank compliance frameworks.

Application Information:

• Salary/Rate: Competitive and commensurate with experience
• Deadline: Open until filled
• Notice Period: Immediate to 30 days joiner preferred
• Contract Duration: Permanent / Full-Time (Onsite)

Recruitment Pro Tip:

When applying for senior AML technical support roles, ensure your resume explicitly highlights your hands-on Oracle PL/SQL querying capabilities, data mapping analysis, and experience supporting production transaction-monitoring platforms.