Alliance Systems Lead - PSS & Codeshare

Etihad Airways; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

Etihad Airways in Abu Dhabi seeks an experienced Alliance Systems Manager to configure, test and maintain airline systems underpinning codeshare and interline partnerships. You will manage PSS integrations, codeshare publication and schedule synchronization across 130+ airline partners, in live production environments.

The role supports migration from AirVision to Lufthansa Systems SchedConnect, working to maximise commercial performance and partner relationships through precise technical

Qualifications

• Minimum 5 years' experience working with airline commercial or operational systems.
• Strong hands-on experience with Amadeus Passenger Service System (PSS).
• Excellent understanding of codeshare operations and publication processes.
• Experience implementing and supporting interline agreements.
• Knowledge of schedule publication and airline schedule integration.
• Experience working directly within live production systems.
• Strong analytical and problem-solving capability.
• Excellent attention to detail and ability to manage complex technical processes with minimal supervision.
• Ability to build productive relationships with internal stakeholders and external airline partners.

Responsibilities

• Configure and maintain Amadeus Altéa PSS parameters supporting codeshare and interline operations.
• Manage end-to-end implementation of new interline, through check-in and codeshare partnerships.
• Test and validate Passenger Service System integrations with airline partners.
• Configure and maintain codeshare schedule publication and ongoing schedule synchronisation.
• Support approximately 138 interline partners through testing, troubleshooting and operational support.
• Manage production system configuration changes with a strong focus on operational accuracy and system integrity.
• Lead or support Passenger Service System migration projects involving interline, codeshare and schedule integration.
• Perform detailed system testing, document test strategies and execute user acceptance testing for new functionality.
• Maintain Carrier Preferred Display (CPD) rules to maximise commercial performance across GDS channels and Etihad.com.
• Manage class mapping updates, passenger reaccommodation activities and schedule adjustments following network changes.
• Investigate and resolve production issues in partnership with Amadeus and other technology providers to minimise commercial disruption.
• Support the implementation of Lufthansa Systems SchedConnect and contribute to the successful migration from AirVision.
• Share technical expertise with colleagues and help develop team capability on new alliance systems and technologies.

Skills

Airline systems

Amadeus PSS

Codeshare operations

Interline agreements

Live production systems

Stakeholder relationships

Job description

Etihad Airways in Abu Dhabi seeks an experienced Alliance Systems Manager to configure, test and maintain airline systems underpinning codeshare and interline partnerships. You will manage PSS integrations, codeshare publication and schedule synchronization across 130+ airline partners, in live production environments.

The role supports migration from AirVision to Lufthansa Systems SchedConnect, working to maximise commercial performance and partner relationships through precise technical