Airport Operations Leader — 24/7 Guest Experience

Etihad; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Etihad in Abu Dhabi is seeking a proactive supervisor to lead airport operations and guest services. You will oversee key areas, ensure safety standards, and drive continuous improvements across 24/7 shifts. The role emphasizes leadership development and cross-functional collaboration.

Fluent English, a recent Bachelor's degree, UAE national status, and a readiness to work in a dynamic environment are required. Uniform and professional presentation are expected.

Qualifications

• Bachelor's degree completed in the last three years.
• UAE nationals aged 21+ with a valid family book.
• Completion or permanent exemption certificate from UAE National Service (for males).
• Fluent in English (written and spoken).
• Ready to work in a fast-paced, 24/7 environment.
• Can wear the Etihad uniform with pride.

Responsibilities

• Lead and support airport operational teams to deliver guest experiences and maintain seamless airport operations across all shifts.
• Oversee critical operational areas, ensuring safety standards and regulatory compliance while contributing to continuous improvement initiatives.

Skills

English fluency

Leadership skills

Customer service mindset

Education

Bachelor's degree within last 3 years

Job description

Etihad in Abu Dhabi is seeking a proactive supervisor to lead airport operations and guest services. You will oversee key areas, ensure safety standards, and drive continuous improvements across 24/7 shifts. The role emphasizes leadership development and cross-functional collaboration.

Fluent English, a recent Bachelor's degree, UAE national status, and a readiness to work in a dynamic environment are required. Uniform and professional presentation are expected.