Airport Greeter - Transportation Shuttle

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 33,000 - 67,000; Full time

Job summary

Wynn Al Marjan Island is seeking an Airport Greeter Transportation Shuttle to join the resort's Transportation Shuttle team. The role involves greeting guests, assisting with luggage, and guiding them to shuttle areas to ensure timely pickups.

The ideal candidate has hospitality experience, excellent English, and the ability to work flexible hours, including weekends and holidays. Training in hospitality is a plus and a professional appearance is essential.

Qualifications

• Excellent communication and interpersonal skills.
• Hospitality training or experience is a plus.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in English; additional languages are an advantage.

Responsibilities

• Greet guests at the airport in a courteous and professional manner.
• Assist guests with luggage and guide them to the designated shuttle area.
• Coordinate with shuttle drivers to ensure timely pick-up and drop-off.
• Maintain accurate records of guest arrivals and departures.
• Communicate any delays or changes in schedules to guests promptly.
• Provide information about the property and local area as needed.
• Ensure compliance with safety and security protocols during transfers.
• Handle guest inquiries and resolve transportation-related issues efficiently.
• Report incidents or concerns to the Transportation Supervisor.

Skills

Excellent communication

Interpersonal skills

Hospitality mindset

Flexible schedule

Education

High school diploma or equivalent

Job description

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position

Wynn Al Marjan Island is currently seeking an Airport Greeter Transportation Shuttle to join the resort s Transportation Shuttle team.

The primary duties and responsibilities of this role are:

• Greet guests at the airport in a courteous and professional manner.

• Assist guests with luggage and guide them to the designated shuttle area.

• Coordinate with shuttle drivers to ensure timely pick-up and drop-off.

• Maintain accurate records of guest arrivals and departures.

• Communicate any delays or changes in schedules to guests promptly.

• Provide information about the property, transportation services, and local area as needed.

• Ensure compliance with safety and security protocols during transfers.

• Handle guest inquiries and resolve any transportation-related issues efficiently.

• Report any incidents or operational concerns to the Transportation Supervisor

Desired Candidate Profile

About You

The ideal candidate for this position will have the following experience and qualifications:

• High school diploma or equivalent; hospitality training is a plus.

• Minimum 1 2 years of experience in guest services or transportation, preferably in hospitality.

• Excellent communication and interpersonal skills.

• Professional appearance and customer service orientation.

• Ability to work flexible hours, including weekends and holidays.

• Proficiency in English; additional languages are an advantage.