Airport Business Class Experience Coordinator

Careers at UAE; Dubai; On-site; AED 55,800 - 89,280; Full time

Job summary

Careers at UAE is seeking a Coordinator for the Business Team in Dubai. This role focuses on providing exceptional customer services to business class passengers during check-in and other key touchpoints at Dubai airport.

The ideal candidate should have a High School Diploma, 4-6 years of experience in airport operations, and be fluent in English. Responsibilities include resolving customer issues and ensuring high levels of satisfaction for business passengers.

Qualifications

• Fluent in English is a must.
• Experience of 4 – 6 years in airport operations is required.

Responsibilities

• Provide exceptional customer service to business class passengers.
• Mitigate and resolve on-site issues impacting customer experience.
• Assist passengers during flight irregularities and coordinate communication.
• Ensure all post-flight activities are completed correctly.
• Monitor passenger flow and queue times to minimize wait times.

Skills

Customer Focus

Team work

Effective Communication

Personal Accountability

Resilience and Flexibility

Education

High School Diploma

Job description

Careers at UAE is seeking a Coordinator for the Business Team in Dubai. This role focuses on providing exceptional customer services to business class passengers during check-in and other key touchpoints at Dubai airport.

The ideal candidate should have a High School Diploma, 4-6 years of experience in airport operations, and be fluent in English. Responsibilities include resolving customer issues and ensuring high levels of satisfaction for business passengers.