Air Cargo Platform Support Engineer - Visa Sponsorship

Cinergie Digital; Dubai; Vor Ort; AED 180.000 - 300.000; Vollzeit

Benefits dieser Stelle

Work Visa

Medical Insurance

Annual Air Tickets

Paid Time Off & Gratuity

Zusammenfassung

Cinergie Digital is seeking a methodical Software Engineer to provide specialized application support for our airline cargo platform in Dubai. You will ensure data flow from booking to revenue accounting, maintain system health, and manage incidents with a focus on IATA cargo standards compliance.

The role requires 3+ years in airline cargo application support, hands-on SQL skills, ITIL experience, and familiarity with SkyChain, iCargo, or Cargospot.

Qualifikationen

• 3+ years of experience in application support within airline cargo operations.
• Strong knowledge of air cargo processes including AWB handling and revenue accounting.
• Proficiency with IATACargo messaging formats (Cargo-IMP/Cargo-XML) and message reconciliation.

Aufgaben

• Provide second-line incident management across booking, acceptance, warehouse, flight handling, and accounting modules.
• Monitor interfaces, message queues, and data flows; trace and fix cargo messages and integration issues.
• Coordinate fixes with vendors and IT teams; maintain runbooks and knowledge bases.

Kenntnisse

Air cargo domain

IATA messaging

SQL

ITIL

Incident management

On-call support

Tools

SkyChain

iCargo

Cargospot

Jobbeschreibung

Cinergie Digital is seeking a methodical Software Engineer to provide specialized application support for our airline cargo platform in Dubai. You will ensure data flow from booking to revenue accounting, maintain system health, and manage incidents with a focus on IATA cargo standards compliance.

The role requires 3+ years in airline cargo application support, hands-on SQL skills, ITIL experience, and familiarity with SkyChain, iCargo, or Cargospot.