AI Platform & Product Strategy Lead

Dubai Holding; Dubai; On-site; AED 600,000 - 1,200,000; Full time

Job summary

Dubai Holding seeks an Associate Director – AI Product Management (AI Platforms) to lead the Group's shared enterprise AI platform and enable agents at pace across product teams.

You will own the platform roadmap, governance, and the orchestration of cross‑functional delivery with engineering, cloud, cybersecurity and external vendors, ensuring secure, scalable, and cost‑effective capabilities for AI product squads.

Qualifications

• 8–10 years of experience in technology, platform or digital product roles within large or complex organisations.
• Demonstrated experience delivering AI, machine learning or agentic capabilities into production at enterprise scale.
• Experience managing significant technology vendor and partner relationships, including commercial and delivery accountability.
• Experience leading multi-disciplinary technical teams, including matrixed, contract and vendor delivery resources.

Responsibilities

• Define and own the enterprise AI platform roadmap, ensuring alignment with Group technology priorities and the direction of the AI product portfolio.
• Establish and maintain the platform capability model — agent runtime, orchestration, tooling, integration, observability and guardrails — and sequence investment accordingly.
• Balance near‑term product team needs against long‑term architectural direction, and recommend build, buy and partner positions for approval.
• Take decisions within delegated authority on platform design, prioritisation and service standards, escalating matters affecting portfolio direction.
• Deliver reusable agent patterns, components, templates and self‑service capabilities that reduce time‑to‑value for product teams.
• Establish standards for agent design, tool integration, memory, evaluation and human‑in‑the‑loop controls.
• Drive consumption of shared platform services in preference to point solutions, measuring and reporting reuse across the portfolio.
• Maintain awareness of emerging agentic AI technologies, models and industry practice, and evolve the platform accordingly.
• Run structured evaluation and experimentation of new capabilities before committing them to the platform roadmap.
• Ensure platform capabilities are designed for scalability, efficiency and long‑term value creation.
• Lead technical and commercial engagement with AI platform vendors and implementation partners, including evaluation, onboarding and performance management.
• Translate platform requirements into clear statements of work, service levels and acceptance criteria.
• Maintain competitive awareness of the vendor landscape and avoid unnecessary lock‑in through deliberate abstraction.
• Manage vendor delivery teams and contract resources against agreed scope, quality standards and delivery commitments.
• Embed security, privacy and responsible AI controls into the platform by design, in line with Group policy and applicable regulation.
• Ensure AI use cases built on the platform are registered and governed through the agreed portfolio management process.
• Provide the evidence, telemetry and audit trails required by governance, risk and assurance functions.
• Work with Cybersecurity, IT GRC and Data Protection and AI Legal to ensure platform controls remain current as regulatory requirements evolve.

Skills

Platform product leadership

AI product management

Stakeholder management

Vendor management

Cloud architecture

Leadership

Education

Bachelor’s degree in a quantitative field

Tools

Cloud platforms

CI/CD

MLOps

Job description

Dubai Holding seeks an Associate Director – AI Product Management (AI Platforms) to lead the Group's shared enterprise AI platform and enable agents at pace across product teams.

You will own the platform roadmap, governance, and the orchestration of cross‑functional delivery with engineering, cloud, cybersecurity and external vendors, ensuring secure, scalable, and cost‑effective capabilities for AI product squads.