AI Integration Leader MEA-Tr Operations Integration And AI Transformation MEA-Tr

Amazon; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

Q-Express Documents Transport in Dubai, UAE is seeking a technically deep, operationally sharp Program Manager to lead a 15+ BIE team and drive the end-to-end AI integration across MEATR. You will own the build, deployment, measurement, and scaling of AI solutions with measurable P&L impact.

The role requires hands-on fluency in data pipelines, AI/ML, API integrations, and platform architecture, plus governance and KPI instrumentation to deliver hard savings within 12 months across multiple

Qualifications

• Bachelor's degree or equivalent.
• Experience managing large technical programs in high growth or enterprise settings.
• Experience with AI/ML, GenAI, analytics, databases, or storage.

Responsibilities

• Own MEATR AI Transformation Roadmap from Foundation through Scale with quarterly milestones.
• Drive 3–5 AI pilot programs per phase across priority countries and scale to production within 12 months.
• Establish three-tier governance cadence and KPI tracking to attribute results to P&L.
• Lead 15+ BIEs in designing and deploying AI/ML solutions across supply chain operations.

Skills

Program management

AI/ML

Data analytics

Cross-functional leadership

Education

Bachelor's degree

Master's or PhD (preferred)

Tools

Data pipelines

API integrations

Platform architecture

Job description

Description

Amazon's WW Operations AI portfolio is sized at $1B over 3YF across NA, EU, and International Operations. MEATR (Middle East, Africa, Turkey, and Rest of World) is at a critical inflection point — transitioning from fragmented AI experimentation to a structured, P&L-accountable AI transformation program.

We are looking for a technically deep, operationally sharp Program Manager to lead a team of 15+ BIEs and drive the end-to-end execution of our AI integration roadmap across 5+ countries. This is not a strategy-only role — you will own the build, deployment, measurement, and scaling of AI solutions that deliver traceable dollar savings to the P&L.

Key job responsibilities

• Own the execution of the MEATR AI Transformation Roadmap from Foundation through Scale, delivering against quarterly milestones and gated investment reviews
• Drive 3–5 AI pilot programs per phase across priority countries, scaling successful pilots to production within 12 months
• Stand up and operate the three-tier governance cadence: weekly country standups, monthly program reviews, quarterly steering committee inputs
• Build and maintain the KPI tracking dashboard — ensuring all initiatives are instrumented, measured, and attributed to P&L

Technical Leadership & Architecture

• Lead a team of 15+ BIEs in designing and deploying AI/ML solutions across supply chain, middle mile, and last mile operations
• Own technical decisions on data pipelines, API integrations, model selection, and platform architecture — this role requires hands‑on technical fluency, not just program oversight
• Drive adoption of centralized tool registry and governance platforms, ensuring tool registration, reuse tracking, and compliance
• Architect solutions aligned to 6 core operational pillars: Safety, Cost, Speed, Quality, Vendor Experience, Employee Experience
• Evaluate and deploy business review automation tools and reporting platforms across MEATR countries

Measurement & Financial Accountability

• Implement the three-tier financial validation chain: self-reported -> Finance verification -> regional Finance sign-off
• Own the AI Fluency Index deployment across MEATR — tracking 5 dimensions: Proficiency, Foundation Training, Usage, Personal Automation, Responsible AI
• Ensure every AI initiative demonstrates hard savings or efficiency savings — no vanity metrics
• Deliver cumulative finance-validated P&L savings within 12 months of program launch

Workforce Enablement & Scaling

• Design and execute the AI readiness scorecard (individual + organizational) across all MEATR countries
• Build the AI Champions network — targeting 30% of managers as AI Builders and 10% of Builders as AI Practitioners
• Establish country-level AI Enablement programs with structured onboarding curricula, office hours, and adoption tracking
• Drive AI tool adoption to 95% weekly active usage among managers

Cross-Regional Coordination

• Serve as the MEATR representative in the global AI consortium — coordinating with regional pillar leads across unified workstreams
• Represent MEATR in global forums including quarterly business reviews, AI strategy summits, and pillar working groups
• Ensure MEATR execution adheres to global standards (intake fields, governance scoring, finance validation gates, standardized pillar metrics)

Basic Qualifications

• Bachelor's degree or equivalent
• Experience managing large technical programs, particularly at high growth startups or large enterprises
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage

Preferred Qualifications

• Master's degree in operations research, applied mathematics, theoretical computer science, or equivalent, or Doctorate/PhD or equivalent and 10+ years of scientists or machine learning engineers management experience

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Company

Q-Express Documents Transport

Job ID: A10561424