After Sales Support - Policy Administrator Officer

Allianz; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Allianz Partners in Dubai seeks an After Sales Support – Policy Administrator to manage data entry, analyze information, and oversee card printing to ensure client quality and timely turnaround.

This role requires a bachelor’s degree, proficiency with MS Office, and the ability to work legally in the UAE. You will coordinate member data, generate reports, and handle basic design tasks in a fast-paced, AI-enabled environment.

Qualifications

• Bachelor’s degree completed; medical background preferred.
• Experience in Project Coordination is advantageous.
• Physically capable of performing job duties.
• Authorized to work legally in the operating country.
• Proficient in MS Office and skilled in internet research and navigation.

Responsibilities

• Handle data entry and analyze information for accuracy.
• Coordinate the addition of new members into the client scheme and database.
• Correct data errors, upgrade records, delete records, and modify the database.
• Ensure card printing meets high-quality standards.
• Generate regular performance reports (daily or periodic).
• Perform advanced tasks including design and photo editing.
• Maintain precise records for internal and external audits.

Skills

Project coordination

Education

Bachelor’s degree; medical background preferred

Tools

MS Office

Job description

The After Sales Support – Policy Administrator oversees complex tasks such as managing data entry, analyzing information, and processing card printing to ensure client quality standards are consistently met in accuracy and turnaround time.

Key responsibilities/What you do:

• Coordinates the addition of new members into the client scheme and database.
• Corrects data errors, upgrades members, deletes records, and modifies the client database to align with client needs.
• Ensures card printing meets the high-quality standards established by clients.
• Generates regular performance reports, daily or periodic.
• Handles advanced tasks including design and photo editing.
• Maintains precise records of all activities for both internal and external audits
• AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

Key requirements/What you bring:

• Bachelor’s degree; a medical background is preferred.
• Experience in Project Coordination is advantageous.
• Physically capable of performing job duties.
• Authorized to work legally in the operating country.
• Proficient in MS Office (Excel, Word, Outlook, PowerPoint) and skilled in internet research and navigation.

Key benefits/What we offer

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.

At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.