Admissions Counselor

University of Dubai; Dubai; On-site; AED 84,000 - 108,000; Full time

Job summary

University of Dubai seeks an Admissions Administrator to support admissions and marketing activities, manage applications, and coordinate communications with prospective students.

The role emphasizes data accuracy, process improvements, and strong stakeholder relations while engaging in local and international education events. A Bachelor's in Business Administration or IT is preferred, with 1–2 years in customer service or as a recent graduate.

Qualifications

• Bachelor's degree in Business Administration or IT.

Responsibilities

• Process and maintain applications and online applications for new students.
• Coordinate admissions steps and maintain proper records.
• Increase visibility by engaging with schools and education events.
• Respond to inquiries and assist with campus tours and enrollment events.

Job description

Job Purpose

Oversee administrative functions supporting admissions and marketing activities. Key responsibilities include managing the admissions process, coordinating marketing efforts, maintaining databases, facilitating student communications, ensuring compliance with policies, and leading process improvements.

Primary Responsibilities

• Process and maintain applications and online applications for new student, facilitate steps in the admissions process, including proper records management.
• Total leads gathered at fairs, exhibitions or other events hosted or attend by the department.
• Increase UD visibility by reaching out 40 schools during the academic year.
• increase community engagement by participating in local and international education exhibition.
• Processing online applications and covert them to admitted students.

Secondary Responsibilities

• Respond to in person phone and email inquiries in a professional, warm manner and welcoming walk ins.
• Give tours to potential families and coordinate enrollment events with colleges.
• Increased number of following up with students for MBA and bachelor’s.
• Coordinated Many MPT’s and EPT during the season with faculty.
• Worked on transfer cases and guided part timer students and trained them.

Performance Criteria

• Admissions Efficiency.
• Recruitment Strategy Effectiveness.
• Applicant Satisfaction.
• Meeting Enrollment Targets.
• Data Accuracy and Management.
• Stakeholder Relations.
• Continuous Process Improvement.
• Compliance with Regulations.

Preferred Qualifications

Education : Bachelors of Business Administration or IT.

Experience : 1-2 years in customer services or Fresh graduate.

Competencies :

• Customer Service
• Accountability
• Interpersonal Relationships/ Teamwork
• Flexibility & Change
• Productivity
• Team work