Administrative Professional - Operations & Office Support

Client of Pulse Media NL; Dubai; Remote; AED 39,000 - 61,000; Full time

Job summary

Client of Pulse Media NL is seeking an organized Administrative Professional to provide operations and office support for our remote team. You will handle day-to-day administrative tasks, data entry, scheduling, and document management across multiple functions.

We welcome recent graduates or career changers; training will be provided. The role emphasizes detail, communication, and the ability to work independently in a remote environment.

Qualifications

• High school diploma, GED, or equivalent.
• Strong written and verbal communication skills.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to follow written instructions and established procedures.
• Basic problem-solving and decision-making abilities.
• Ability to prioritize and manage multiple routine assignments.
• Ability to work independently in a remote environment.
• Willingness to learn new software, systems, and business processes.
• Dependable and professional work habits.

Responsibilities

• Provide day-to-day administrative and clerical support to assigned teams.
• Prepare update and maintain spreadsheets, forms, lists, trackers and routine reports.
• Draft and format routine documents and internal correspondence.
• Assist with email shared inboxes, calendars, and scheduling when assigned.
• Organize digital administrative resources, records and files.
• Process routine administrative requests and assignments.
• Route documents, information and requests to appropriate team members.
• Support general office and business administration activities.
• Track requests, assignments and operational tasks from receipt through completion.
• Maintain status updates, processing logs and operational trackers.
• Coordinate routine activities between departments and team members.
• Follow established workflows, procedures and service standards.

Skills

Clear communication

Attention to detail

Organizational skills

Time-management

Remote work

Proactive problem solving

Independent work

Basic computer skills

Education

High school diploma, GED, or equivalent

Tools

Microsoft Office

Google Workspace

Microsoft Excel

Job description

Position Overview We are seeking an organized dependable and detail-oriented Administrative Professional Operations amp Office Support to join our remote team This position provides day-to-day administrative and operational support across multiple business functions Responsibilities include document preparation data entry record maintenance spreadsheet management task coordination request tracking digital file organization scheduling support and general administrative assistance The ideal candidate communicates professionally manages priorities effectively pays close attention to detail and is comfortable using computers email spreadsheets virtual communication tools and online business systems Previous professional experience is not required Training and ongoing guidance will be provided Recent graduates career changers individuals returning to the workforce and candidates looking to build a career in administration or business operations are encouraged to apply

Key Responsibilities

Administrative amp Office Support

• Provide day-to-day administrative and clerical support to assigned teams
• Prepare update and maintain spreadsheets forms lists trackers and routine reports
• Draft and format routine documents and internal correspondence
• Assist with email shared inboxes calendars and scheduling when assigned
• Organize digital administrative resources records and files
• Process routine administrative requests and assignments
• Route documents information and requests to appropriate team members
• Support general office and business administration activities

Operations Support

• Assist with routine operational processes and daily business activities
• Track requests assignments and operational tasks from receipt through completion
• Maintain status updates processing logs and operational trackers
• Coordinate routine activities between departments and team members
• Follow established workflows procedures and service standards
• Monitor pending assignments and follow-up requirements
• Identify incomplete information or potential processing issues
• Escalate unusual or unresolved matters to the appropriate person or department

Data Entry amp Record Management

• Enter update and maintain information in company systems databases and spreadsheets
• Review records for accuracy completeness and consistency
• Verify information against approved source documents
• Maintain accurate administrative and operational records
• Identify missing duplicate outdated or inconsistent information
• Make routine corrections when authorized
• Document completed actions and maintain processing histories
• Protect confidential and sensitive information

Document amp File Management

• Prepare upload label categorize organize and archive digital documents
• Review routine forms and documentation for completeness
• Maintain electronic filing systems and shared folders
• Follow established file-naming storage and document-control procedures
• Retrieve authorized documents and records when requested
• Maintain document-processing and tracking logs
• Identify and report missing or incomplete documentation
• Help ensure records remain organized accurate and accessible

Scheduling amp Coordination

• Assist with calendars appointments meetings and routine scheduling activities
• Coordinate meeting information and supporting materials when assigned
• Maintain schedules deadlines and recurring task reminders
• Help organize virtual meetings and internal activities
• Communicate scheduling updates to relevant team members
• Follow up on routine action items and outstanding requests
• Assist with coordination between departments as required

Task amp Request Management

• Receive organize and process routine administrative and operational requests
• Prioritize assignments according to established guidelines
• Track open pending and completed tasks
• Maintain clear notes and status updates
• Monitor deadlines and follow-up requirements
• Provide progress updates when required
• Request clarification when instructions are incomplete
• Escalate requests requiring specialized assistance or approval

Quality amp Accuracy

• Review completed work before submission or final processing
• Check information for data-entry formatting spelling and documentation errors
• Compare entered information with approved source records
• Correct routine errors when authorized
• Identify and report unresolved discrepancies
• Follow established quality-control procedures
• Maintain consistent standards of accuracy and completeness

Remote Team Collaboration

• Communicate professionally through email chat phone and virtual meetings
• Coordinate assignments with administrative operations and other business teams
• Provide timely updates regarding pending and completed work
• Respond professionally to routine internal inquiries
• Ask questions when instructions or expectations are unclear
• Participate in virtual meetings onboarding training and coaching
• Maintain dependable communication during scheduled working hours
• Work independently while contributing to a collaborative remote team environment

• High school diploma, GED, or equivalent.
• Basic computer and typing proficiency.
• Strong written and verbal communication skills.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to follow written instructions and established procedures.
• Basic problem-solving and decision-making abilities.
• Ability to prioritize and manage multiple routine assignments.
• Ability to meet deadlines and follow through on assigned tasks.
• Ability to work independently in a remote environment.
• Willingness to learn new software, systems, and business processes.
• Dependable and professional work habits.
• Ability to handle confidential information responsibly.
• Reliable internet connection and a suitable remote workspace.
• Previous professional experience is not required.
• Familiarity with any of the following may be beneficial:
• Administrative or clerical support.
• Office administration or operations support.
• Data entry and record maintenance.
• Microsoft Office or Google Workspace.
• Microsoft Excel or Google Sheets.
• Email and calendar management.
• Scheduling and meeting coordination.
• Digital document and file management.
• CRM, ERP, or other business systems.
• Task and request-management platforms.
• Remote collaboration tools.
• Experience gained through internships, volunteer work, academic projects, freelance assignments, retail, hospitality, customer service, or other organized team environments may also be relevant.