Administrative Assistant, Business Relationship Management, Dubai at Fitch Group

Fitch Group; Dubai; On-site; AED 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work environment

Leadership and mentorship programs

Retirement planning

Healthcare offerings

Parental leave

Volunteer days

Job summary

Fitch Group in Dubai seeks an Administrator & Personal Assistant to the Head of Middle East and Africa BRM. This full-time, on-site role supports senior stakeholders with calendar management, travel coordination, and preparation of meetings and presentations.

You will collaborate with Operations, IT, Facilities and regional teams, contribute to reports, and help maintain CRM data while upholding confidentiality and high standards of professionalism.

Qualifications

• Extensive experience as Personal Assistant and/or Team Administrator supporting senior stakeholders.
• Strong organizational skills and ability to juggle multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office applications and data entry; capable of preparing presentations.

Responsibilities

• Provide comprehensive personal assistant support to the Head of Middle East and Africa BRM.
• Own and optimize complex calendars, schedule meetings and conference calls, and oversee meetings (in-person and virtual).
• Coordinate travel arrangements, prepare itineraries and agendas, and obtain approvals.
• Assist with research tasks, administrative duties, data entry, and preparation of presentations and conference materials.
• Support expenses reimbursement processes and CRM data maintenance (meeting notes, contacts).
• Create reports and documents as needed; support team meetings, offsites, and events.

Skills

Personal Assistant

Team Administrator

Microsoft Office

Tools

Microsoft Office Suite

Job description

Administrative Assistant, Business Relationship Management, Dubai at Fitch Group in Dubai, DU, AE.

Full time on site position offers great opportunities for career growth.

Fitch Ratings is currently seeking an Administrator & Personal Assistant to the Head of Middle East and Africa BRM in Dubai.

About the Team

The successful candidate will join a collaborative team supporting the Head of Middle East and Africa BRM. The team works closely with senior management and cross-functional partners, providing visibility and the opportunity to contribute to Fitch’s growth in the region.

How You’ll Make an Impact:

• Provide comprehensive personal assistant support to the Head of Middle East and Africa BRM (Managing Director)
• Own and optimize complex calendars, schedule meetings and conference calls, and oversee successful execution of in-person and virtual meetings.
• Coordinate travel arrangements, prepare itineraries and agendas, and obtain necessary approvals.
• Assist with research projects, administrative tasks, data entry, and preparation of presentations and conference materials.
• Provide administrative support to the expenses reimbursement process, and customer relationship management (CRM) system data maintenance such as meeting notes, contact maintenance, etc
• Support the team with the creation of reports and documents as needed and on a timely basis.
• Plan and execute team meetings, offsites, and group events.
• Act as liaison with Operations, IT, Facilities, and building personnel.
• Keep abreast of developments by coordinating with other regional administrative teams such as Riyadh office, Fitch Solutions and Fitch Learning offices, and with Dubai Operations.
• Foster a culture of excellence within the BRM department and provide guidance to new joiners.
• Share your knowledge and lead by example and assist with facilitating any relevant training.
• Take initiative in discovering new ways of working and attend appropriate training where required.
• Explore Fitch’s technology tools including AI, and improve efficiencies
• Provide other ad hoc support as needed, ensuring all tasks are completed to a high standard and maintaining strict confidentiality

You May be a Good Fit if:

You have significant experience as a Personal Assistant and/or Team Administrator, supporting senior stakeholders. You demonstrate strong organizational skills and the ability to juggle various tasks in a fast-paced environment, working independently. You are highly proficient with Microsoft Office applications and have experience with data entry and preparation of presentations.

What Would Make You Stand Out:

Outstanding attention to detail, with the ability to anticipate requirements and suggest process improvements. Excellent organisational, interpersonal and communication skills, with experience working in multicultural environments. Proactive, enthusiastic, and a collaborative team player. Experience in a Financial Services environment is preferred but not essential.

Why Choose Fitch:

• Hybrid Work Environment: 3 days a week in office required
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch is proud to be an Equal Opportunity and Aff…