Administrative Assistant Business Relationship Management Dubai

Fitch Ratings; Dubai; Hybrid; AED 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work environment

Training programs

Healthcare

Parental leave

Volunteer days

Job summary

Fitch Ratings is seeking an Administrator & Personal Assistant to support the Head of Middle East and Africa BRM in Dubai. The role centers on managing complex calendars, arranging travel, and coordinating with senior stakeholders to enable timely decision making.

You will work with cross-functional partners across regional offices, supporting research, reporting, and event planning while maintaining strict confidentiality and professionalism.

Qualifications

• Significant experience as a Personal Assistant and/or Team Administrator supporting senior stakeholders.
• Strong organizational skills and ability to juggle multiple tasks in a fast-paced environment, working independently.
• Proficient with Microsoft Office applications and experienced with data entry and preparation of presentations.

Responsibilities

• Provide comprehensive personal assistant support to the Head of Middle East and Africa BRM (Managing Director).
• Own and optimize complex calendars, schedule meetings and conference calls, and oversee successful execution of in-person and virtual meetings.
• Coordinate travel arrangements, prepare itineraries and agendas, and obtain necessary approvals.
• Assist with research projects, administrative tasks, data entry, and preparation of presentations and conference materials.
• Provide administrative support to expense reimbursements and CRM data maintenance such as meeting notes and contact records.
• Support creation of reports and documents ensuring timely delivery.
• Plan and execute team meetings, offsites, and group events.
• Coordinate with Operations, IT, Facilities, and building personnel.
• Collaborate with regional admin teams and offices to share best practices.

Skills

Calendar management

Travel coordination

Data entry

Presentations

Organizational skills

Tools

Microsoft Office

Job description

Job Description:

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Explore a career at Fitch Ratings and you’ll join a collaborative network of curious minds. Here, our differences are our strengths – in life as well as our work. Together we work with integrity and objectivity to provide clarity to the world’s financial markets. We pride ourselves on our ability to harness the ideas, expertise, and professionalism of our global workforce, which is integral to our continued success. The accessibility and depth of experience of our industry leading analysts, combined with our broad sector credentials, allow us to help market participants make important credit decisions with confidence.

Fitch Ratings is currently seeking an Administrator & Personal Assistant to the Head of Middle East and Africa BRM in Dubai.

About The Team

The successful candidate will join a collaborative team supporting the Head of Middle East and Africa BRM. The team works closely with senior management and cross-functional partners, providing visibility and the opportunity to contribute to Fitch’s growth in the region.

How You’ll Make An Impact

• Provide comprehensive personal assistant support to the Head of Middle East and Africa BRM (Managing Director)
• Own and optimize complex calendars, schedule meetings and conference calls, and oversee successful execution of in-person and virtual meetings.
• Coordinate travel arrangements, prepare itineraries and agendas, and obtain necessary approvals.
• Assist with research projects, administrative tasks, data entry, and preparation of presentations and conference materials.
• Provide administrative support to the expenses reimbursement process, and customer relationship management (CRM) system data maintenance such as meeting notes, contact maintenance, etc
• Support the team with the creation of reports and documents as needed and on a timely basis.
• Plan and execute team meetings, offsites, and group events.
• Act as liaison with Operations, IT, Facilities, and building personnel.
• Keep abreast of developments by coordinating with other regional administrative teams such as Riyadh office, Fitch Solutions and Fitch Learning offices, and with Dubai Operations.
• Foster a culture of excellence within the BRM department and provide guidance to new joiners. Share your knowledge and lead by example and assist with facilitating any relevant training.
• Take initiative in discovering new ways of working and attend appropriate training where required. Explore Fitch’s technology tools including AI, and improve efficiencies
• Provide other ad hoc support as needed, ensuring all tasks are completed to a high standard and maintaining strict confidentiality

You May Be a Good Fit If

• You have significant experience as a Personal Assistant and/or Team Administrator, supporting senior stakeholders.
• You demonstrate strong organizational skills and the ability to juggle various tasks in a fast-paced environment, working independently.
• You are highly proficient with Microsoft Office applications and have experience with data entry and preparation of presentations.

What Would Make You Stand Out

• Outstanding attention to detail, with the ability to anticipate requirements and suggest process improvements.
• Excellent organisational, interpersonal and communication skills, with experience working in multicultural environments.
• Proactive, enthusiastic, and a collaborative team player.
• Experience in a Financial Services environment is preferred but not essential.

Why Choose Fitch

• Hybrid Work Environment: 3 days a week in office required
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluatequalified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.