Accounts Receivable Assistant

LG Electronics, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

LG Electronics, Inc. in Dubai is seeking an Accounts Receivable Assistant to support day-to-day AR activities, ensure accurate customer accounts, and manage collections and LC documentation.

You will collaborate with Sales, Order Desk, Supply Chain, and Finance to optimize cash flow and reduce overdue receivables. The role also covers LC coordination, online business reconciliation for D2C channels, and regular reporting with a focus on accuracy and controls.

Responsibilities

• Follow up with customers on payment plans, outstanding and overdue payments.
• Escalate overdue accounts, delayed commitments, and collection risks to the reporting manager.
• Maintain accurate and up-to-date customer accounts & correspondence, collection records and accounts receivable records.
• Prepare and share customer statement of account (SOA) on weekly basis.
• Record and allocate customer payments against outstanding invoices.
• Monitor outstanding balances & overdue accounts.
• Prepare daily AR Aging report
• Support month-end AR closing, reconciliation, and reporting activities.
• Reconcile customer statements and resolve account discrepancies involving invoices, payments, credit notes, deductions, and customer balances.
• Support documentation for credit notes, deductions, claims, returns, and payment adjustments.
• Assist with customer balance confirmations and audit requests when required.
• Maintain an updated LC register covering required details of LC
• Co-ordinate with customers, sales and banks for LC advise and register advised LC in system
• Verify customer LCs against agreed clauses and coordinate amendments where required.
• Coordinate with sales, order management, customers, and banks to ensure timely submission of documents for collection.
• Preparing cover letter and Bill of exchange for document negotiation.
• Follow up with banks for document acceptance, payment confirmation, and realization of funds upon maturity.
• Monitor upcoming LC maturities and follow up on overdue or delayed payments.
• Track discrepancies in LC documentation and coordinate with relevant departments for timely resolution.
• Reconcile LC collections against customer accounts, bank statements, and outstanding receivables.
• Manage and monitor collections against Usance Letters of Credit received from customers.
• Prepare regular reports on LC collections, outstanding amounts, upcoming maturities, and overdue payments.
• Maintain complete documentation and records of LC transactions for audit and internal review.
• Escalate potential collection delays, discrepancies, and payment risks to the reporting manager.

Job description

\"Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier, better life for all.

With a rich history spanning over six decades and a global presence of more than 100 subsidiaries, we operate on a truly global scale. Since our establishment in 1958, our dedication to enhancing lives worldwide through innovative products has remained unwavering. Our business domains include Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions.

Our management philosophy, \"\"Jeong-do Management,\"\" embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom, fostering a collaborative work environment.

Join us and become a part of a company that is not just about creating solutions for a better life, because at LG, Life's Good.\"

JOB PURPOSE

The Accounts Receivable Assistant supports day-to-day accounts receivable and collection activities. The role ensures accurate customer accounts, timely collection and allocation of payments, account reconciliation, letter of credit management and complete AR documentation. The position works closely with Sales, Order Desk & Supply Chain management, Finance & Accounting, customers, banks, and relevant internal teams to support cash flow and reduce overdue receivables.

KEY RESPONSIBILITIES

1. Collection and Accounts Receivable Management

• Follow up with customers on payment plans, outstanding and overdue payments.
• Escalate overdue accounts, delayed commitments, and collection risks to the reporting manager.
• Maintain accurate and up-to-date customer accounts & correspondence, collection records and accounts receivable records.
• Prepare and share customer statement of account (SOA) on weekly basis.
• Record and allocate customer payments against outstanding invoices.
• Monitor outstanding balances & overdue accounts.
• Prepare daily AR Aging report
• Support month-end AR closing, reconciliation, and reporting activities.
• Reconcile customer statements and resolve account discrepancies involving invoices, payments, credit notes, deductions, and customer balances.
• Support documentation for credit notes, deductions, claims, returns, and payment adjustments.
• Assist with customer balance confirmations and audit requests when required.

2. Management of Letter of Credit (LC)

• Maintain an updated LC register covering required details of LC
• Co-ordinate with customers, sales and banks for LC advise and register advised LC in system
• Verify customer LCs against agreed clauses and coordinate amendments where required.
• Coordinate with sales, order management, customers, and banks to ensure timely submission of documents for collection.
• Preparing cover letter and Bill of exchange for document negotiation.
• Follow up with banks for document acceptance, payment confirmation, and realization of funds upon maturity.
• Monitor upcoming LC maturities and follow up on overdue or delayed payments.
• Track discrepancies in LC documentation and coordinate with relevant departments for timely resolution.
• Reconcile LC collections against customer accounts, bank statements, and outstanding receivables.
• Manage and monitor collections against Usance Letters of Credit received from customers.
• Prepare regular reports on LC collections, outstanding amounts, upcoming maturities, and overdue payments.
• Maintain complete documentation and records of LC transactions for audit and internal review.
• Escalate potential collection delays, discrepancies, and payment risks to the reporting manager.

3. Support for Online business (E-commerce)

• Reconcile receipts and settlements from relevant D2C sales and payment channels.
• Identify and follow up on unmatched, missing, delayed, or incorrectly allocated transactions.
• Support reconciliation of refunds, cancellations, returns, chargebacks, and related AR transactions.
• Coordinate with Retail, E-Commerce, Customer Service, and Finance teams to resolve payment or settlement discrepancies.

4. Reporting and Internal Control

• Prepare regular AR aging, collection, overdue, and reconciliation reports.
• Highlight collection risks, unresolved differences, and long-outstanding balances.
• Maintain complete supporting documents for AR transactions and collection activities.