Account Partner Director - Salesforce MENA, Dubai

Account Partner Director - Salesforce MENA, Dubai; Dubai; On-site; AED 600,000 - 1,000,000; Full time

Job summary

Salesforce MENA in Dubai is seeking an Account Partner Director to lead Salesforce Success Cloud sales with enterprise accounts, driving YOY revenue growth and serving as a trusted advisor. The role emphasizes strategic planning, executive engagement and cross-functional collaboration in a hybrid, office-flex environment.

You will develop territory and account plans, build pipelines, and partner with License Sales and regional alliances to deliver significant business value from the Salesforce

Qualifications

• 10+ years of consultative sales with quota achievement.
• 5+ years selling or delivering professional services for a large firm or SI.
• Develop and maintain C-level relationships as a trusted advisor.
• Experience growing accounts with multi-million dollar pursuits.
• Highly collaborative in a complex, matrixed environment.
• Strong interpersonal skills and teamwork.
• Thrives in a fast-paced setting.

Responsibilities

• Exceed CSG Success Cloud growth and bookings as regional leader.
• Understand customer motivations, business drivers, goals and outcomes.
• Engage C-Level customers with a consultative selling approach to build trust.
• Communicate transformative Salesforce solutions to generate value from the platform.
• Develop territory and account plans; forecast, build pipeline and drive YOY growth.
• Collaborate with License Sales and regional alliances/partners for success.
• Lead cross-functional teams and mentor others.

Skills

Consultative sales

Professional services

C-level relationships

Large deals

Collaboration

Interpersonal skills

Fast-paced

Job description

Account Partner Director - Salesforce MENA, Dubai

Location: Dubai

Address: Business Centre, Dubai World Central

Industry: IT & Telecoms jobs, Management & Consultancy, Business Development & Commercial, Technology & Data Analytics

the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too --- driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good -- you've come to the right place.

Location: UAE, Dubai, office flex based
Job Category: Customer Success

Role Overview

The CSG Account Partner (AP) Director is a passionate and strategic sales leader. This person will sell the full portfolio of Success Cloud offerings to designated accounts. The AP must be a strategic problem solver with enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales management experience. The AP will earn the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. This individual will be encouraged to understand and handle our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients. The primary measurement of success for this role will be YOY growth in overall services bookings and revenue.

Responsibilities

• Exceed CSG Success Cloud growth and bookings, ensure organisational health and customer satisfaction goals as a regional leader
• Use industry expertise and business sense to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes
• Engage customers, especially C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
• Build a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform
• Develop and handle a territory plan and a personalised account plan for each customer, which aligns with their business goals. Forecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growth
• Form a positive relationship with the License Sales organisation and regional Alliances/Partner organisations that are instrumental to success
• Be a recognised role model for collaboration, leadership and overall business results

Account Partner Director Expectations

• you are internally and externally recognised as business contributor, industry or product specialist.
• have high level of knowledge of emerging business / industry trends and product direction.
• settle the best customer success approach based on general direction from senior management.
• work on complex business issue and initiatives that require business or industry knowledge.
• act as an advisor on complex issues and initiatives, exercising discretion and latitude in reaching their goals. Leads cross functional teams and mentors others.

Basic Qualifications & Skills

• 10+ years of consultative sales experience with consistently exceeding quota
• Of which, 5+ years' experience selling and/or delivering professional services for a strategic consulting firm or large scale system integrator
• Develop and maintain C-level relationships where you are recognised as a trusted advisor
• Experience growing accounts with large and complex pursuits ($M+)
• Highly collaborative and excels in a complex, matrixed environment
• Great teammate with strong interpersonal skills
• Ability to thrive in a fast-paced environment

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affi­cative Action Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce welcomes all.

Office: Office Flex
Hiring company: Salesforce MENA
Locations: United Arab Emirates - Dubai
Time type: Full time
Job Category: Customer Success

Benefits Summary United Arab Emirates

Welcome to the Salesforce Ohana! This benefit summary is designed to give you information about the benefits you and your family can enjoy at Salesforce.
So, Let’s get acquainted…

SFDC Medical Plan (Health Insurance) - At Salesforce we really care about our employees’ health. That is why all UAE based employees are eligible to join the medical insurance plan, managed by Cigna Insurance Middle East S A L.

Wellbeing Reimbursement Program - Reimbursement for eligible wellbeing activities, services, equipment and more (up to AED 370 a month / AED 1,110 quarterly), to help you and your family live well.

Lyra Health Global Mental Health Solution - 12 FREE confidential counselling and/or coaching sessions per year for you and your eligible dependents. Easy access to top coaches and therapists in person or through video. Work-life guidance including legal services, financial consultation, and more.

BetterUp Care Wellbeing Coaching - Personalised mental fitness benefit, connecting you to free dedicated mental fitness coaching, tools, and support; Cope with stress, Be physically healthy, Strengthen relationship, Increase productivity etc You’ll get a plan tailored to your unique goals. Plus you’ll receive access to: Wellbeing coach (1:1 guidance), Workshops, Interactive digital programs and more. All full and part-time global employees are eligible for this benefit!

Please note that this list of benefits is for information purposes only and does not form part of your contract of employment with Salesforce. It is a high level summary of all benefits - policy terms and conditions apply for each program. Benefits are subject to change from time to time and eligibility requirements for some benefits exist.

Best Doctors - Second medical opinion service (from abroad). Access to specialised medical advice and second medical opinions from the best consultants in the world.

Cleo - a personalised family support system that helps expecting and new parents navigate parenthood. From pregnancy to birth to finding balance after baby and caring for your kids up to age 18, Cleo is here to support you every step of the way.

Global Fertility & Adoption - financial assistance for adoption-related expenses and fertility treatments.

Savings & Security

Life Insurance - A coverage in case of death or disability as a result of any cause/illness of 3x times the employee’s OTE (“On Target Earnings''). This coverage also provides an additional lump sum payment in the event of death due to direct result of an accident of 3x times the employee’s OTE.

Employee Stock Purchase Plan (ESPP) - Salesforce shares will be available to employees for purchase at a 15% discount.

Global Travel Insurance (International SOS) - As a Salesforce employee, you’re automatically enrolled in travel medical insurance, as well as security and medical assistance services via International SOS (ISOS). Coverage is active during international travel, whether it’s business related or for pleasure, and includes family (spouse/partner and children) if they are traveling with you. The best way to get started with ISOS is by downloading their app - there is no need to enrol in this program. All active Salesforce employees are automatically covered by ISOS.

Global Travel Insurance (Lost or stolen property) - a global insurance that covers personal items lost or stolen during a business trip. Eligible to all active Salesforce employees working 20 hours or more per week in all global locations.

Priority Pass - Employees will have access to more than 1,300 airport VIP lounges worldwide.

Additional Requirements

• 10+ years of consultative sales experience
• 5+ years' experience delivering professional services