Account Manager - Dubai

YKONE; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

YKONE is seeking an International Assistant Project Manager in Dubai Design District to nurture client relationships, manage daily account operations, and ensure on‑time, on‑budget project delivery. You will act as a liaison between clients and internal teams, coordinate resources, oversee events, and drive influencer activation strategies while reporting results to clients.

Ideal candidates have 3–5 years in marketing/account management, a relevant degree, and strong organizational and

Qualifications

• Bachelor's degree in Marketing, Business, Communications or related field.
• 3-5 years in account or project management within marketing or agencies.
• Proven experience in managing client relationships and event planning.
• Strong organizational and communication skills.

Responsibilities

• Serve as primary client contact, building relationships and understanding goals.
• Coordinate day-to-day project operations with internal teams.
• Ensure projects are delivered on time and within budget.
• Plan and execute events aligned with client goals.
• Track performance and report results to clients.
• Identify upsell opportunities and support proposals.

Skills

Client relationship management

Project management

Event planning

Multitasking

Communication

Education

Bachelor's degree in Marketing, Business, Communications, or related field

Tools

Monday.com

Salesforce

Google Workspace

Job description

YKONE is a global marketing group trusted by iconic brands from the fashion, luxury, travel & beauty industries. Since 2008, we have been helping brands to connect with, engage or grow their audience through impactful stories crafted and spread by the world’s most powerful or creative influencers.

Our creative DNA & data-driven approach allows us to conduct international projects for various actors including Nespresso, L’Oréal, Dior, Chanel, TAG Heuer, Estée Lauder as well as several Tourism Offices in the world (Visit Abu Dhabi, Visit Turkey, Visit the USA…).

Headquartered in Paris, YKONE has offices in Milan, Dubai, Berlin, Munich, Abu Dhabi, Geneva, Miami, Riyadh, Hong Kong, Shanghai, Doha and Las Vegas.

The International Assistant Project Manager will report to the International Client Director and join the International Project Management team.

YOUR MISSION

About the Role:

This person will be responsible for nurturing client relationships, managing day-to-day account operations, and ensuring successful project delivery. The ideal candidate will act as a liaison between clients and internal teams, coordinating resources to ensure projects are executed on time, within budget, and in alignment with client objectives.A strong understanding of influencer management (beyond social media and production) is a plus, distinguishing this role as pivotal in executing more comprehensive and engagement-driven strategies. Event planning and execution will also play a key role, requiring a candidate with experience in organizing and managing events that align with client goals and brand identity.

Key Responsibilities:

1.Client Relationship Management:

• Serve as the primary point of contact for assigned clients, building strong relationships and understanding their business goals.
• Address client queries and requests promptly, ensuring high levels of satisfaction and fostering long-term partnerships.
• Communicate regularly with clients to provide updates on project progress, address concerns, and discuss new opportunities.

2.Project Coordination and Execution:

• Oversee the execution of client projects from start to finish, ensuring all deliverables meet quality standards and deadlines.
• Collaborate with internal teams (creative, production, strategy, etc.) to develop and execute project plans that align with client goals.
• Monitor project progress, identifying potential risks or roadblocks and working proactively to address them.

3.Event Planning and Execution:

• Collaborate with clients to conceptualize and plan events that align with their brand identity and business objectives.
• Manage event logistics, including venue selection, vendor coordination, talent management, and on-site execution.
• Ensure seamless integration of influencer activations, content creation, and strategic messaging into events.
• Oversee post-event activities, including data collection, performance analysis, and reporting to clients.

4.Strategy Support and Implementation:

• Assist in developing strategic plans for client accounts, contributing insights and recommendations that align with client objectives.
• Support the Client Partner or MD in executing strategies to drive client success and achieve KPIs.
• Identify upsell opportunities and contribute to the development of new proposals or pitches.

5.Budget and Financial Management:

• Manage project budgets, ensuring resources are allocated effectively and financial goals are met.
• Prepare budget estimates and track expenses throughout the project lifecycle, communicating any variances to the client and internal teams.
• Work with the finance team to ensure timely billing and payment collection.

6.Performance Tracking and Reporting:

• Track project performance, gathering data on key metrics and using it to prepare reports for clients.
• Analyze project outcomes, providing insights and recommendations for future improvements.
• Present results to clients, showcasing the value delivered and identifying new opportunities to optimize strategies.

7.Team Collaboration and Communication:

• Act as a bridge between clients and internal teams, ensuring everyone is aligned and working toward shared goals.
• Organize and lead internal project meetings, providing clear briefs, timelines, and updates.
• Foster open and effective communication with all team members, ensuring smooth project execution.

Qualifications:

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• 3-5 years of experience in account management or project management, ideally in a marketing or agency environment.
• Proven experience in managing client relationships, delivering successful projects, and planning/executing events.
• Strong organizational, communication, and problem-solving skills.
• Ability to multitask and manage multiple projects simultaneously in a fast-paced environment.
• Proficiency in project management software and tools.

Preferred Skills:

• Strong client relationship management and communication skills
• Experience in influencer management and campaign execution
• Project coordination and multitasking abilities
• Event planning and on-ground activation management
• Strategic thinking and problem-solving capabilities
• Ability to manage budgets, timelines, and deliverables effectively
• Strong presentation and reporting skills
• Experience working cross-functionally with creative, strategy, production, and talent teams
• Ability to identify upsell opportunities and support business growth
• Strong negotiation and stakeholder management skills
• Understanding of social media, influencer marketing, and digital campaign ecosystems
• Proficiency in project management and reporting tools (Monday.com, Salesforce, Google Workspace, etc.)
• Ability to work in fast-paced, deadline-driven agency environments
• Strong organizational skills and attention to detail
• Experience in managing multiple clients and projects simultaneously

THE OPPORTUNITY

• Position based in Dubai Design District, UAE