Account Manager

Edelman; United Arab Emirates; On-site; AED 180,000 - 280,000; Full time

Job summary

Edelman Intelligence in Dubai seeks an Account Manager to lead medium to large-scale research projects, handling primary qualitative and quantitative methods, with internal and external client collaboration. You will oversee project design, stakeholder management, storytelling reports, and strategic guidance across the UAE and broader EMEA, while ensuring profitability and high client satisfaction.

The role emphasizes cross-functional teamwork, business development, and mentoring junior

Qualifications

• Experience in research & insights across agency or in-house settings.
• Strong understanding of Middle East region and cultural nuances.
• Fluency in English; Arabic a strong advantage.

Responsibilities

• Lead project design, including primary/secondary research methods.
• Manage budgets, resources, and client relationships.
• Develop insights and storytelling reports for end clients.
• Provide strategic guidance to Edelman teams and clients.
• Coordinate with UAE and wider EMEA teams on multi-project delivery.
• Mentor junior profiles and contribute to business development.

Skills

Account management

Project management

Stakeholder management

Data analysis

Storytelling/presentation

Business development

Research & Insights

English fluency

Arabic language (advantage)

Education

University degree in business/marketing/communications or similar

Tools

Brandwatch

TalkWalker

Meltwater

Synthesio

Global Web Index

Demographics Pro

Job description

Edelman Intelligence is looking for an Account Manager to join our team in Dubai As an Account Manager you will manage medium to large-scale projects including primary quantitative and or qualitative and or secondary research methodologies The role involves working with clients internally and externally to build relationships and deliver projects with the support of our team in the UAE and across EMEA

KEY RESPONSIBILITIES

strong KEY RESPONSIBILITIES strong Project designMethodological design primary and or secondary scope of work research tools deliverablesProject planning and internal resource managementTracking project-related costs and revenues to ensure their commercial profitabilityProductionData analysis from primary and secondary sources and creation of storytelling reportsDevelopment of recommendations and key insightsCreation of presentations for internal stakeholders at Edelman for our end clientsProviding strategic and consultative guidance to the Edelman teams and our end clientsProject managementWorking on several projects at the same time in different subject areas and with different teams Managing stakeholders relationships both internal and externalEnsure client satisfaction by delivering high-quality client servicingPeople managementTraining junior profiles and sharing knowledge when relevantEfficiently delegating tasks and setting clear goals for more junior team membersProviding team members with ongoing constructive feedbackBusiness DevelopmentProposal writing including methodological design and costingDeveloping presentations using visual storytellingIdentifying growth opportunities for existing clients University degree in business, marketing, communications, social or political science, statistics, economics, or any other relevant fieldPrevious hands-on experience within Research & Insights either at an agency or in-houseStrong understanding of the Middle East region, including its cultural nuances, geopolitical landscape, and business environmentFluency in English. Fluency in Arabic and other languages is a strong advantage.Hands-on experience in data and statistical analysis tools

REQUIRED SKILLS & BEHAVIOURS

Ability to take ownership of a variety of tasks, a can-do attitude.Curiosity and problem-solving mindset.High degree of accuracy and attention to detail.Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.Ability to articulate and communicate ideas and thoughts.Understanding and being open to working with people from different cultural backgroundsExperience with a mix of data and insights tools is a strong advantage. This may include but not limited to social listening tools (Brandwatch, TalkWalker, Meltwater, Synthesio...), audience intelligence solutions (Global Web Index, Demographics Pro...), trends analysis platforms (Insider Intelligence, Mintel, Google Trends, WARC...), etc.