Academic Quality Assurance Lead

In^X Education; Abu Dhabi; On-site; AED 120,000 - 240,000; Full time

Job summary

In^X Education in Abu Dhabi seeks a Quality Control Officer to ensure academic and operational quality standards across the College. You will perform compliance checks, verify records and evidence, monitor corrective actions, and report exceptions to the Quality Assurance Manager.

The role requires a Bachelor's in quality management or a related field, with postgraduate qualifications and professional certifications preferred.

Qualifications

• Bachelor's degree as required in quality management, business administration, education, engineering, or related discipline.
• Postgraduate qualification in quality management, higher education, business excellence, or related field preferred.
• Certification in quality auditing (ISO 9001 internal auditor or equivalent) preferred.

Responsibilities

• Quality Checks & Compliance Monitoring: conduct scheduled and risk-based checks of processes against policies, standards, and control requirements; document findings.
• Document & Record Control: maintain controlled documents, registers, templates, version histories, evidence files, and retention records; verify accessibility of current approved documents.
• Non-Conformity & Corrective Action Follow-up: log exceptions, support root-cause reviews, assign actions, monitor due dates, verify closure evidence, escalate overdue issues.
• Data Validation, Analysis & Reporting: validate quality data, monitor KPIs, prepare dashboards and periodic reports, highlight anomalies and risks.
• Audit & Accreditation Support: prepare evidence packs, coordinate audit logistics, support reviews, track responses and action plans to closure.
• Process Improvement Support: analyze recurring findings, recommend practical improvements, support implementation and checks for changes.
• Stakeholder Guidance & Quality Awareness: provide guidance on procedures, templates, evidence, deadlines; support briefings and awareness activities.
• Quality Systems Administration: maintain databases, trackers, repositories, calendars, and workflows with confidentiality and auditability.
• General & Institutional Responsibilities: comply with policies, data protection, health and safety, and undertake CPD.

Skills

Quality control methods

Root-cause analysis

Documentation management

Data analysis and dashboards

Communication with stakeholders

Education

Bachelor's degree in quality management / related discipline

Postgraduate qualification in quality management / higher education / business excellence

Quality-related certification (ISO 9001 internal auditor / certified quality auditor / EFQM)

Job description

In^X Education in Abu Dhabi seeks a Quality Control Officer to ensure academic and operational quality standards across the College. You will perform compliance checks, verify records and evidence, monitor corrective actions, and report exceptions to the Quality Assurance Manager.

The role requires a Bachelor's in quality management or a related field, with postgraduate qualifications and professional certifications preferred.