ZAF - Sales Development Representative

Tidal; Cape Town; On-site; ZAR 324,000 - 396,000; Full time

Job summary

Tidal is seeking a Sales Development Representative for remote work. You will identify opportunities, foster relationships, and promote tailored solutions in consumer goods and e-commerce, engaging with business leaders via video calls and proactive outreach.

Ideal candidates have 3–5 years freelancing and sales experience, strong communication, negotiation skills, and the ability to work in a fast-paced remote setup. This is a full-time role with remote worldwide eligibility.

Qualifications

• South African citizenship is required.
• 3–5 years freelancing experience.
• 3–5 years sales, lead generation and customer engagement in remote setups.
• Proven ability to communicate with business decision-makers via video calls.
• Exceptional cold-calling and negotiation skills.
• Strong organization and time management in a remote environment.
• Knowledge of website development or e-commerce is a plus.
• Reliable internet connection and a dedicated remote workspace.

Responsibilities

• Conduct proactive outreach through cold calls and video meetings to identify businesses needing online presence or engagement strategies.
• Build and nurture relationships with potential clients, emphasizing trust and value.
• Promote tailored solutions such as website creation and digital marketing services.
• Qualify and convert leads into actionable opportunities for the client portfolio.
• Maintain organized records of interactions using CRM systems.
• Collaborate with sales and marketing teams to refine strategies and align goals.
• Provide client feedback to improve offerings and user experience.
• Consistently achieve and exceed monthly sales targets.

Skills

Sales experience

Lead generation

Remote work

Video calls

CRM systems

Tools

CRM systems

Job description

About the job ZAF - Sales Development Representative

Job Title: Sales Development Representative

Contractor Fee: $2,000/month

Work Arrangement: Remote

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:

As a Sales Development Representative, you will play a critical role in expanding our client's market reach by identifying opportunities, fostering relationships, and promoting tailored solutions in the consumer goods and e-commerce space. Your ability to connect with business leaders and deliver value-driven conversations will directly impact business growth and customer satisfaction.

Key Responsibilities:

• Conduct proactive outreach through cold calls and video meetings to identify businesses requiring enhanced online presence or consumer engagement strategies.
• Build and nurture meaningful relationships with potential clients, emphasizing trust and value.
• Promote our tailored solutions, such as website creation and digital marketing services, aligned with industry trends.
• Qualify and convert leads into actionable opportunities for our client portfolio.
• Maintain organized and accurate records of all interactions using CRM systems.
• Collaborate with sales and marketing teams to refine strategies and align goals.
• Provide valuable client feedback to improve service offerings and enhance user experience.
• Consistently achieve and exceed monthly sales performance targets.

Software/Platforms/Tools:

• Video conferencing tools (e.g., Zoom, Google Meet)
• Microsoft Office Suite or Google Workspace

Qualifications:

• Must be a South African citizen.
• At least 3-5 years of freelancing experience.
• At least 3-5 years of experience in sales, lead generation, and customer engagement within freelancing or remote setups.
• Proven ability to communicate effectively and confidently with business decision-makers, particularly through video calls.
• Exceptional cold-calling and negotiation skills.
• Strong organizational and time management abilities in a remote environment.
• A results-driven mindset, with a history of meeting or exceeding sales targets.
• Knowledge of website development or e-commerce is an advantage.
• Adaptability to a fast-paced industry and evolving client needs.
• Reliable internet connection and a dedicated remote workspace.