Youth Employment Program ( Limpopo, Mpumalanga, Gauteng)

Clicks Group Limited; Gauteng; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group Limited in Gauteng is seeking a Retail Operations team member on a fixed-term contract. The role focuses on delivering service excellence at the point of sale and maintaining accuracy in cash handling while promoting Clicks clubcard memberships.

The ideal candidate will have retail/FMCG exposure, basic maths, and strong customer-service orientation, with the ability to work collaboratively in-store and execute promotions and merchandising standards.

Qualifications

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsibilities

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment, including clubcard enrollment.
• To ensure the safe handling of cash at all times.
• To promote the Clicks clubcard and enroll new members to achieve targets.
• To deliver superior customer service by acting as a brand ambassador and providing a friendly, professional service.

Skills

Customer focus

Communication skills

Teamwork

Planning & organising

Problem solving

Sales & promotions

Interpersonal skills

Education

Grade 12 Maths & English

Job description

Listing reference: click_026506

Listing status: Online

Apply by: 13 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Gauteng

Contract: Fixed Term Contract

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level