x2 Specialist: Technician - Service: Motus Menlyn Multifranchise

Motus GWM; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Motus GWM Pretoria is seeking a skilled automotive technician responsible for assessing, diagnosing and repairing vehicle faults, and performing services and maintenance to OEM standards.

You will test drive, communicate findings to service advisors and customers, prepare accurate estimates, carry out repairs from oil changes to gearbox or engine work, use diagnostic equipment correctly, and complete all OEM training. Maintain a clean, safe workshop and support colleagues across departments.

Responsibilities

• Test drive vehicles to assess the work done and for diagnosis of issues customers bring vehicles in for.
• Move between Workshop, Service Advisors and Parts department to generate quotes for repairs.
• Discuss repair orders with service advisors and customers and provide clear explanations.
• Provide accurate diagnosis to enable cost/time/effort estimates for repairs.
• Carry out maintenance, repair and diagnostic work as instructed, in standing or bent positions as required.
• Perform tasks such as replacing oil or lubricating equipment; inspect/repair/replace damaged parts; may involve gearbox/engine removal and refit.
• Use diagnostic equipment correctly for vehicle diagnosis and repair.
• Follow OEM and warranty requirements in all duties.
• Ensure diagnosis leads to cost-effective and accurate remedies.
• Keep service and maintenance within manufacturer's time targets.
• Return vehicles to customers clean, safe and presentable after service/repair.
• Produce legible paperwork reflecting work performed.
• Provide advice/support to other mechanics on technical matters.
• Maintain a clean, safe working environment and complete required OEM training.

Job description

Position Overview

Responsible to assess/ diagnose and repair vehicle faults and conduct services and maintenance to vehicles according to prescribed OEM standards.

Deliver high quality technical expertise to satisfy customers and honour organizational service delivery values, and to do so efficiently and productively.

Specific Role Responsibilities

Key Duties and Responsibilities:

• Test drive vehicles to assess the work done and for diagnosis of issues customers bring vehicles in for.
• Move frequently (walking/ climbing stairs) between the Workshop, Service Advisors and Parts department in order to generate quotes for repairs.
• Discuss repair orders with service advisors and customers as required and provide coherent explanations.
• Provide accurate diagnosis in order for estimates (cost, time, effort) for repairs to be correct.
• Carry out allocated maintenance, repair and diagnostic work as instructed. Working in a standing position with a vehicle overhead on a hoist or working in a bent position with a vehicle in a repair bay.
• Performing tasks such as replacing oil or lubricating equipment; inspecting, replacing and/or repairing damaged and malfunctioning parts. Repairs can include removal and refitment of a gearbox or engine, or removal and refitment of wheels when brakes need to be replaced.
• Use diagnostic equipment correctly for vehicle diagnosis and repair.
• Perform all duties in line with OEM and warranty requirements.
• Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint.
• Take steps to ensure service and maintenance of vehicles remains within the targeted percentages of the manufacturers' time.
• Ensure vehicles are returned to the customer after service/ repair in a neat, clean and safe condition.
• Produce legible and accurate paperwork, job cards etc reflecting the work performed.
• Provide advice and support to other mechanics on technical matters.
• Ensure effective communication with staff, across departments, with customers and service providers.
• Maintain a clean, safe working environment.
• Successfully and timeously complete all required OEM and other training considered relevant.