Specialist: Technician - Service - Multifranchise Menlyn

Motus Corporation; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Motus Corporation is seeking a skilled Automotive Diagnostic Technician to assess and repair vehicle faults, perform required services, and maintain OEM standards. You will deliver high-quality technical expertise to ensure efficient service and customer satisfaction.

Responsibilities include test driving, diagnosing faults, advising on repairs, and ensuring compliant maintenance. The role requires effective communication with staff and customers and adherence to safety practices.

Qualifications

• Ability to diagnose faults accurately and efficiently.
• Perform maintenance and repair work per OEM guidelines.
• Communicate findings clearly to customers and colleagues.

Responsibilities

• Test drive vehicles to assess faults and diagnose issues.
• Discuss repairs with service advisors and customers.
• Provide accurate estimates for cost and time of repairs.
• Perform maintenance, repairs and diagnostics per OEM and warranty requirements.
• Maintain a clean, safe workshop and ensure proper documentation.

Skills

Vehicle diagnostics

Test driving

OEM standards

Team communication

Tools

Diagnostic equipment

Job description

Position Overview

Responsible to assess/ diagnose and repair vehicle faults and conduct services and maintenance to vehicles according to prescribed OEM standards.

Deliver high quality technical expertise to satisfy customers and honour organizational service delivery values, and to do so efficiently and productively.

Specific Role Responsibilities

Key Duties and Responsibilities:

• Test drive vehicles to assess the work done and for diagnosis of issues customers bring vehicles in for.
• Move frequently (walking/ climbing stairs) between the Workshop, Service Advisors and Parts department in order to generate quotes for repairs.
• Discuss repair orders with service advisors and customers as required and provide coherent explanations.
• Provide accurate diagnosis in order for estimates (cost, time, effort) for repairs to be correct.
• Carry out allocated maintenance, repair and diagnostic work as instructed. Working in a standing position with a vehicle overhead on a hoist or working in a bent position with a vehicle in a repair bay.
• Performing tasks such as replacing oil or lubricating equipment; inspecting, replacing and/or repairing damaged and malfunctioning parts. Repairs can include removal and refitment of a gearbox or engine, or removal and refitment of wheels when brakes need to be replaced.
• Use diagnostic equipment correctly for vehicle diagnosis and repair.
• Perform all duties in line with OEM and warranty requirements.
• Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint.
• Take steps to ensure service and maintenance of vehicles remains within the targeted percentages of the manufacturers' time.
• Ensure vehicles are returned to the customer after service/ repair in a neat, clean and safe condition.
• Produce legible and accurate paperwork, job cards etc reflecting the work performed.
• Provide advice and support to other mechanics on technical matters.
• Ensure effective communication with staff, across departments, with customers and service providers.
• Maintain a clean, safe working environment.
• Successfully and timeously complete all required OEM and other training considered relevant.