Workforce / Employee Utilization Consultant (Short-Term Contract)

Be Different Sa (Pty) Ltd; Gauteng; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading consulting firm in South Africa is seeking an experienced workforce analyst to assess workload balance across teams and improve process efficiency. This role requires a strong analytical background, ideally with a Bachelor's degree in Business Analytics or a related field, and 3–5 years of relevant experience. You will collaborate closely with department managers and HR to enhance productivity and employee wellbeing. The ideal candidate will be proficient in data analysis and visualization tools and have excellent communication skills.

Qualifications

• 3–5 years' experience in workforce analysis or process optimization.
• Experience with data analytics and visualization tools required.
• Certification in Lean, Six Sigma, or similar methodology is desirable.

Responsibilities

• Assess workload balance across teams to identify utilization issues.
• Collaborate with managers to optimize staffing and process efficiency.
• Recommend improvements and automation opportunities for productivity.

Skills

Analytical skills

Communication skills

Interpersonal skills

Attention to detail

Proficiency in data analysis tools

Knowledge of HR analytics

Education

Bachelor's degree in Business Analytics or related field

Tools

Excel

Power BI

Tableau

SQL

Job description

Required Qualifications

• Bachelor's degree in Business Analytics, Industrial Engineering, HR, Organizational Psychology, or a related field
• 3–5 years' experience in a role involving workforce analysis, process optimization, or time and motion studies
• Experience with data analytics and visualization tools (e.g. Excel, Power BI, Tableau, SQL)
• Certification in Lean, Six Sigma, or similar methodology (desirable)
• Experience working in a (specify industry if relevant, e.g. healthcare, professional services, manufacturing)

Key Skills and Competencies

• Strong analytical and quantitative skills; proficiency in data analysis and visualization tools
• Understanding of time and motion study techniques or similar process improvement methodologies (e.g., Lean, Six Sigma)
• Excellent communication skills – able to present complex data in clear, actionable ways
• Knowledge of workforce planning, HR analytics, or organizational behaviour
• High attention to detail and accuracy in data interpretation
• Strong interpersonal skills with the ability to collaborate across departments
• Awareness of employee wellbeing principles and workload management best practices

Duties & Responsibilities

• Assess workload balance across teams and identify signs of overutilization, underutilization or burnout risk
• Collaborate with department managers to optimize staffing levels, task allocation and process efficiency
• Recommend process improvements and automation opportunities to increase productivity
• Provide insights to leadership on how utilization affects performance, morale, and business outcomes
• Partner with HR and Wellbeing teams to align efficiency improvements with employee experience initiatives
• Monitor and evaluate the impact of implemented changes to ensure sustainable performance gains
• Stay informed of best practices in workforce analytics, organizational psychology and productivity management

Success Measures

• Improved employee utilization rates and workload balance across departments
• Reduction in inefficiencies and non–value-adding tasks
• Positive employee feedback regarding workload and engagement
• Delivery of high-quality analytical reports and actionable recommendations

If you would like to email your CV directly – please send it to