Wellness Assistant Ballito

Wellness Warehouse; South Africa; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

Birthday leave

Team member discounts on in-store and

Medical aid options

Provident fund and risk benefit

Job summary

Wellness Warehouse in KwaZulu-Natal is seeking a Sales Assistant to join our team. The role focuses on greeting customers, identifying needs and guiding options to improve the shopping experience.

You will support store disciplines, stock checks, ticketing, cash handling and merchandising while working weekends and extended hours. Training through Wellness Academy and supplier programs is provided.

Qualifications

• Minimum 1 year Wellness Warehouse experience as a Sales Assistant.
• All supplier training completed.
• Fully computer literate.
• Great written and verbal communication skills.
• Willingness to work weekends and extended retail hours.
• Provident fund and risk benefits eligibility.

Responsibilities

• Approach all customers, greet, smile and offer assistance.
• Identify customer needs to provide optimal experience.
• Serve customers and resolve queries.
• Meet customer needs by asking, listening and advising options.
• Offer alternatives when merchandise is not available.
• Achieve sales and unit targets.
• Maintain merchandising principles and ensure items are ticketed.
• Ensure stock counts and check expiry dates.
• Assist at point of sale and with cash ups.
• Open and close procedures.

Skills

Customer service

Sales

Communication

Teamwork

Cash handling

Merchandising

Education

Wellness Academy Foundation Training

Specialisation Training

Tools

POS system

Computer literacy

Job description

Kwazulu/Natal, South Africa | Posted on 18/03/2026

• Approach all customers, greet, smile and offer assistance
  


• Identify customer needs in order to provide optimal experience
  


• Takes responsibility for serving the customer and finding solutions to customers’ queries
  

Apply Selling Skills

• Meet customers needs and expectations by asking, listening to and advising customers as to options/services/products available
  


• Offers alternatives to the customer if merchandise is not available
  


• Achievement of sales and unit targets
  


• Knows what new lines and promotions have come into the store
  

Store Disciplines & Productivity

• Opening & closing procedures are followed
  


• To ensure all merchandising principles are in place always and that every item is ticketed
  


• Ensure accurate stock counts & checking of product expiry dates
  


• Cash handling - assist at point of sale and with cash ups
  

Requirements

• Minimum 1 year Wellness Warehouse experience as a Sales Assistant
  


• Applicable Wellness Academy Foundation Training & Specialisation Training
  


• All supplier training
  


• Fully computer literate
  


• Great written and verbal communication skills
  


• Ability and willingness to work weekends and extended retail hours
  


• Competency Assessment Achieved
  


• Remunerationbased on a ‘cost to company’ model and performance incentives.
  


• Allpermanent team members are required to join the company’s provident fund andrisk benefit.
  


• Medical aidoptions are available.
  


• Birthdayleave
  


• Team memberdiscounts on in-store and online purchases
  


• Ongoinglearning and development through our in-house Wellness Training Academy andsupplier training.
  


• Opportunities to be involved in CSI initiatives, events, and experiences(environmental and social)