Warehouse Operative

DHL Supply Chain (South Africa) (Pty) Ltd.; Cape Town; On-site; ZAR 78,000 - 123,000; Full time

Job summary

DHL Group is seeking a Warehouse Operator for its South Africa operations. You will support end-to-end warehouse activities, including inbound, storage, picking, packing, and dispatch, while ensuring safety and data integrity. The role requires operating forklifts, reading operational data, and maintaining stock accuracy across shifts.

The position emphasizes adherence to SOPs, data accuracy, and teamwork in a fast-paced environment with constant KPI monitoring.

Qualifications

• Matric (Grade 12) or equivalent.
• Valid forklift license is required; LLOP/PPT licenses are advantageous.
• 1–2 years of warehouse/logistics experience.
• Experience with RF scanners and WMS systems.
• Knowledge of health and safety practices.

Responsibilities

• End-to-end warehouse operations including inbound, picking, packing and dispatch.
• Operate forklifts safely and conduct pre-use inspections.
• Read and update stock data using RF scanners and warehouse systems.
• Maintain inventory accuracy through regular cycle counts and high-risk counts.
• Meet KPI targets related to accuracy, productivity and turnaround times.
• Adhere to health and safety standards and site SOPs.

Skills

Attention to detail

Safety-conscious

Communication skills

Teamwork

Education

Grade 12 (Matric)

Tools

RF scanners

WMS

Job description

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories.We’re Europe’s largest postal service, partner foreCommerceand pioneersin secure digital communication. We’re number one in contract logistics and international express delivery, and a leader inthe forwarding business.

Join us and you’ll be working for a global company that’s focused on service, quality, andsustainability, and using the power ofglobal trade to connect people and improvelives.

And not just for our customers, but foreverymember of our Group too.

At DHL Supply Chain South Africa, we’relooking for…

Operative: Warehouse

Job Purpose:

The Warehouse Operator is responsible for performing a wide range of warehouse duties, ensuring accurate, safe, and efficient handling of stock across all functional areas. Reporting to the Site Supervisor, this role supports key processes including inbound, binning, picking, returns, bottle storage, and dispatch. The Warehouse Operator must operate equipment such as forklifts and ROOPs, maintain high safety and quality standards, and demonstrate flexibility to work across different shifts, including weekends and public holidays if required. The role also requires the ability to read, understand, and act on data, support stock accuracy through cycle counts and high-risk counts, and consistently meet operational KPI targets and timelines.

Key Responsibilities

1. End-to-End Warehouse Operations

• Loading & offloading of stock, checking delivery documentation, identifying discrepancies.
• Moving stock to correct storage locations using scanners and forklifts.
• Accurate placement of stock in bins, maintaining data accuracy.
• Fulfilling orders using picking slips or RF scanners with 100% accuracy.
• Replenishment of stock - Picking of replenishments into the pick faces
• Put-away of incoming stock into bulk storage
• Handling damaged or returned goods as per SOPs.
• Sorting, stacking, and managing empty or reusable containers.
• Preparing and loading stock for delivery with accuracy and care.

2. Equipment Handling

• Operate forklifts safely and efficiently.
• Perform pre-use inspections and report mechanical faults immediately.

3. Data and Inventory Accuracy

• Read and interpret operational data such as picking slips, system prompts, and location guides.
• Conduct stock counts, cycle counts, and high-risk counts to ensure inventory integrity.
• Identify and report stock variances or anomalies to the Supervisor.
• Update system records using RF scanners or warehouse systems to reflect stock movement accurately.

4. KPI Performance and Time Management

• related to:
• Accuracy
• Productivity
• Turnaround times
• Inventory control
• Complete assigned tasks within required timelines and shift schedules.

5. Health, Safety and Compliance

• Adhere to all health and safety standards, company SOPs, and site-specific rules.
• Always wear the required PPE and maintain a clean, hazard-free work area.
• Attend daily toolbox talks and contribute to a strong safety culture.
• Report all near misses, unsafe conditions, or unusual activities immediately.
• Assist in maintaining the site’s Health and Safety File by complying with safety protocols and reporting accurately.

6. Shift Flexibility and Operational Readiness

• Be available to work rotating shift patterns, including day, night, weekend, and public holiday shifts as per operational requirements.
• Support additional or emergency shift coverage when requested

Key Attributes and Expectations

• Reliable, punctual, and committed to shift and attendance expectations.
• Strong attention to detail and ability to identify operational errors or stock discrepancies.
• Proactive and safety-conscious with a hands-on approach to problem-solving.
• Capable of working independently or in a team under pressure and time constraints.
• Strong communication skills and the ability to read and act on operational data.

Qualifications & Experience

• Grade 12 (Matric) preferred.
• Valid forklift license is required; LLOP/PPT license is advantageous.
• Minimum 1–2 years of experience in warehouse/logistics operations.
• Experience in stock counts, cycle counts, and high-risk inventory control is essential.
• Familiarity with RF scanners, WMS systems, and basic computer applications.
• Understanding of health and safety practices in a warehouse environment

DPDHL Core Competencies & Skills

• Maintains effective relationships with customers
• Develops and delivers high quality / innovative products, services or solutions
• Focuses on customer needs and gains their commitment
• Gains management / colleague support to meet customer needs
• Ensures strategies / plans are aligned and reflect other’s views
• Develop strategies / plans aligned to broader organizational strategy
• Communicates strategy
• Establishes clear, challenging and achievable objectives
• Aligns resources and the organization within own area of responsibility to achieve objectives
• Regularly reviews and communicates progress against objectives and adjusts as needed
• Champions continuous improvement and innovation
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
• Provides employees, colleagues and business partners with candid and regular feedback
• Provides employees with development opportunities
• Supports employees with career opportunities
• Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develop new skills and modifies behaviors based on feedback
• Takes personal responsibility for career and development

Languages

• English - verbal and written.