Waitron West Street, Durban(W)

Pedros; Durban; On-site; ZAR 120,000 - 150,000; Full time

Job summary

Wackys in Durban is seeking passionate, energetic individuals to join our brand-new store launch team. This is an exciting opportunity to grow your skills in a fast-paced environment and help build a strong store culture from day one.

You will greet and seat customers, present menus and explain specials, take orders, serve meals and beverages, and check customer satisfaction during service. Work with kitchen and cashier teams, maintain dining area cleanliness, and handle payments with flexible

Qualifications

• Excellent verbal communication and guest service abilities.
• Previous hospitality experience preferred.
• Ability to work flexible shifts, including evenings and weekends.

Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Skills

Interpersonal skills

Customer focus

Communication skills

Multitasking ability

Emotional intelligence

Service orientation

Conflict handling skills

Professional presentation

Job description

Exciting New Restaurant

Join our Wackys family as we open our brand-new store in Durban. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Deliver high-quality dine-in service and ensure a positive customer experience.

Key Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Competencies Required

• Interpersonal skills
• Customer focus
• Communication skills
• Multitasking ability
• Emotional intelligence
• Service orientation
• Conflict handling skills
• Professional presentation

Requirements

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shift