VIP Travel Concierge — Remote & AI-Supported

Hire Overseas

Cape Town

Remote

ZAR 579,000 - 909,000

Full time

14 days+

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Job summary

Hire Overseas is seeking a Travel Concierge who crafts seamless travel experiences and delivers high-quality client service. You’ll be the trusted expert behind every journey, using AI tools to research hotels, coordinate logistics, and communicate with travelers via WhatsApp to make each trip effortless and personal.

You love travel, write with warmth and clarity, adapt quickly when plans change, and take pride in attention to detail that makes clients feel like VIPs from first message through

Qualifications

Empathetic, client-obsessed with VIP service mindset.
Detail-oriented and reliable, catches mistakes early.
Excellent written English, warm and professional messages.
Self-starter who learns and improves processes.
Tech-savvy with Slack, WhatsApp, Sheets and Docs.
Fast but thoughtful, balances responsiveness under pressure.
Available Sat-Wed, 6am Sat to 8am Mon ET.

Responsibilities

Chat with travelers via WhatsApp to tailor recommendations.
Respond quickly, with replies within 10–20 minutes during shift.
Coordinate hotel, car, and travel logistics across platforms.
Research hotels, restaurants, and attractions using AI tools.
Write destination guides blending editorial and practical insight.
Stay current on travel trends and new openings.
Adapt quickly to delays or changes with calm communication.

Skills

Empathy

Client-obsessed

Detail-oriented

Written English

Self-starter

Tech-savvy

Fast responsiveness

Tools

Slack

Google Sheets

Booking platforms

Job description

You love travel, write with warmth and clarity, adapt quickly when plans change, and take pride in attention to detail that makes clients feel like VIPs from first message through

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