VIP Guest Relations & Personal Assistant, Luxury Wine Estate

wine.co.za; Stellenbosch, Somerset West; On-site; ZAR 190,000 - 212,000; Full time

Job summary

ProStaffSelect is seeking a highly polished Personal Assistant / Guest Relations Hostess & Restaurant Reservationist to manage VIP guest itineraries from arrival to departure and to ensure a superb experience in the restaurant, tasting room, and function venues near Stellenbosch. The role requires strong hospitality, planning, and coordination skills.

Ideal candidates will have 3–4 years in administration or hospitality, experience with reservations systems like DinePlan, and fluency in English,

Qualifications

• 3–4 years in administration, wine estate or hotel front office operations.

Responsibilities

• Plan and coordinate VIP guest itineraries from arrival to departure.
• Welcome and host guests on arrival.
• Ensure a smooth guest experience in restaurant, tasting room and function venue.
• Coordinate guest experiences with excellence and attention to detail.

Skills

Administration

Guest relations

Reservations

MS Outlook

MS Word

MS Excel

English proficiency

Education

Hospitality management qualification

Travel & Tourism background

Tools

DinePlan

Job description

ProStaffSelect is seeking a highly polished Personal Assistant / Guest Relations Hostess & Restaurant Reservationist to manage VIP guest itineraries from arrival to departure and to ensure a superb experience in the restaurant, tasting room, and function venues near Stellenbosch. The role requires strong hospitality, planning, and coordination skills.

Ideal candidates will have 3–4 years in administration or hospitality, experience with reservations systems like DinePlan, and fluency in English,