Vet Learning Support Officer

Brentwood; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Brentwood is seeking a Learning Support Officer to coordinate online and on-campus learning programs. You will liaise daily with students, lecturers and staff, and handle course scheduling, data entry, and registrations—plus other admin duties.

We look for a diploma/degree in Education or related field and 2–3 years in student support or learning assistance. Strong communication, organisational skills and LMS proficiency are essential.

Qualifications

• Diploma or degree in Education or a related field is beneficial.
• 2–3 years’ experience in student support or learning assistance.
• Understanding of adult learning principles.
• Ability to adapt to diverse learning needs.
• Knowledge of inclusive learning practices and strategies.
• Strong written and verbal communication skills.
• Good organisational and administrative skills.
• Proficiency in MS Office and LMS tools.

Responsibilities

• Coordinate online and on-campus learning programs.
• Schedule courses and webinars; liaise with lecturers; manage materials.
• Register students and manage course registrations.
• Maintain accurate course records and ensure compliance.
• Counsel underperforming students.
• Liaise with overseas offices regarding courses.
• Train lecturers on Blackboard Collaborate; maintain Moodle site.
• Support college manager and colleagues.
• Assist with scheduling and office tasks as required.

Skills

Interpersonal skills

Organisational skills

MS Office

LMS knowledge

Verbal and written communication

Education

Diploma or degree in Education or related field

Tools

Moodle

Blackboard

Job description

The Learning Support Officer is responsible for coordinating our Clients online and on-campus learning programs. The LSO liaises daily with multiple students, lecturers, and staff. This role will also include duties such as course scheduling; data entry; processing course registrations and other administrative tasks.

Requirements

• Diploma or degree in Education or a related field would be beneficial
• 2–3 years’ experience in a student support, tutoring, or learning assistance role, preferably in a tertiary education environment
• Understanding of adult learning principles
• Ability to adapt to diverse learning needs
• Knowledge of inclusive learning practices and strategies
• Understanding of barriers to learning and methods to support diverse student needs
• Strong interpersonal and communication skills (verbal and written)
• Good organisational and administrative skills
• Proficiency in relevant software and technology
• Computer literacy (MS Office, Learning Management Systems such as Moodle or Blackboard)

Duties

• Receiving registrations from students and registering them on the courses you are coordinating
• Coordinating courses (scheduling of webinars, liaising with lecturers, compiling course materials, creating, and sending certificates, maintaining accurate records for all of your courses and adhering to all compliance requirements)
• Identifying and counselling underperforming students
• Liaising with overseas offices regarding courses
• Quality monitoring
• Ensure that the courses you coordinate fully comply with all the Standards for Registered Training Organizations
• Implementing company policies and procedures
• Training lecturers and students on the use of Blackboard Collaborate
• Assisting in the scheduling of courses (add to database/ website)
• Working with and maintaining the Moodle site
• Providing assistance to the College Manager and your colleagues
• Assisting with the organizations accounts
• Ad hoc tasks as required by the college managerImplementing and complying with company copies and procedures