UX Researcher

Placements24; Benoni; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Salary incentives

Health insurance

Professional development

Collaborative environment

Paid time off

Learning culture

Job summary

Placements24 is seeking a detail-oriented UX Researcher to join our product team in Benoni. You will plan and conduct user studies, analyze findings, and translate insights into actionable recommendations for designers, product managers, and engineers.

The ideal candidate has a bachelor's or master's in HCI, psychology, sociology, anthropology, or a related field, plus 2+ years of UX research experience. Excellent communication and collaborative skills in an agile environment are essential.

Qualifications

• Bachelor's or Master's degree in HCI, Psychology, Sociology, Anthropology, or related field.
• 2+ years experience conducting UX research in a professional setting.
• Proficiency in a range of research methodologies and tools.
• Excellent written and verbal communication with ability to present findings.

Responsibilities

• Plan and execute user research studies using qualitative and quantitative methods.
• Define objectives, develop research plans, and create protocols.
• Recruit participants and manage scheduling for studies.
• Analyze data to identify user needs, pain points, and opportunities.
• Synthesize findings into actionable insights for stakeholders.
• Collaborate with design and product teams to translate findings into improvements.

Education

Bachelor's or Master's degree in HCI/related field

2+ years UX research experience

Tools

Research methodologies and tools

Job description

About the Role

Our client is looking for a detail-oriented and empathetic UX Researcher to join their growing product team in Benoni . This role is crucial for understanding user needs, behaviors, and motivations to inform product design and development. You will conduct a variety of research methods, analyze findings, and present actionable insights to cross-functional teams, including designers, product managers, and engineers. The ideal candidate is passionate about advocating for the user, possesses strong analytical skills, and can translate complex data into clear, compelling recommendations. This position offers a unique opportunity to shape user experiences and drive product success.

Key Responsibilities

• Plan and execute user research studies using a variety of qualitative and quantitative methods, including interviews, surveys, usability testing, and contextual inquiry.
• Define research objectives, develop research plans, and create research protocols.
• Recruit participants for research studies and manage participant scheduling.
• Analyze research data to identify key user needs, pain points, and opportunities.
• Synthesize research findings into actionable insights and present them clearly to stakeholders.
• Collaborate with design and product teams to ensure research findings are effectively translated into product improvements.

Requirements

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field.
• 2+ years of experience conducting UX research in a professional setting.
• Proficiency in a range of research methodologies and tools.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent written and verbal communication skills, with the ability to present research findings effectively.
• Experience working in an agile development environment is a plus.

Benefits

• Competitive annual salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for professional development, including training and conferences.
• A collaborative work environment in Benoni that values user-centricity.
• Supportive team culture focused on continuous learning and improvement.
• Generous paid time off and holiday leave.