Unit Manager

Arwyp; Kempton Park; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Arwyp Health seeks an Unit Manager to provide clinical and operational leadership within the Accident and Emergency Unit, ensuring safe, high-quality, patient-centered emergency care.

You will lead the emergency nursing team, coordinate departmental activities, and optimize resources while upholding hospital policies and professional standards.

The role requires a nursing degree, post-basic trauma/emergency credentials, and strong communication skills to work with physicians and support staff.

Qualifications

• Nursing degree/diploma required.
• Post-basic qualification in Trauma/Emergency Nursing.
• Intermediate computer skills (MS Office, Outlook, Teams).

Responsibilities

• Equipment management oversight.
• Oversee patient care and service delivery.
• Emergency and incident management.
• Collaborate with multidisciplinary teams.
• Quality assurance and regulatory compliance.
• Engage patients and families.

Skills

Nursing degree

Post-basic Trauma/Emergency Nursing

Hospital Administration knowledge

MS Office

Team supervision

Education

Nursing degree/diploma

Post-basic Trauma/Emergency Nursing qualification

Hospital Administration degree (advantageous)

MS Office/Outlook/Teams

Tools

MS Office

Outlook

Teams

Job description

Post Summary:

The Unit Manager is responsible for providing effective clinical and operational leadership within the Accident and Emergency Unit, ensuring the delivery of safe, high-quality and patient-centered emergency care in a timely and efficient manner.The role is responsible for leading and managing the emergency nursing team, coordinating departmental activities, optimizing the utilization of human and operational resources, and ensuring compliance with hospital policies, clinical protocols, professional standards and applicable healthcare regulations. The Unit Manager promotes clinical excellence, patient safety, staff development and continuous quality improvement, while fostering a culture of teamwork, accountability, professionalism and outstanding patient care.

Key Responsibilities:

• Equipment Management
• Patient Care and Service Delivery Oversight
• Emergency and Incident Management
• Communication and Collaboration
• Quality Assurance and Compliance
• Patient and Family Engagement
• Ensuring effective collaboration with medical practitioners, multidisciplinary teams and other hospital departments to support positive patient outcomes and service excellence.
• Living the Company Values, Leadership and Soft Skills

Minimum Requirements:

Education

• Relevant Nursing degree/diploma.
• Diploma or degree in Hospital Administration, Healthcare Management, Business Management, Nursing Administration and critical care or a related field would be advantageous.
• Post-basic qualification in Trauma/Emergency Nursing
• Intermediate Computer Skills (MS Office, Outlook, Teams)
• Supervise and coordinate the activities of nursing staff, including nurses, nursing assistants, and support personnel.

Experience

• Minimum 5 years, with significant emergency/trauma experience
• Minimum of 2 years' supervisory or ER nursing management experience.
• Previous experience in a private hospital environment will be advantageous.

Key competencies and characteristics

The successful candidate should

• Demonstrate the ability to make sound, timely and accountable decisions during emergencies and high‑pressure situations.
• Be clinically confident, with the ability to prioritise patients and respond appropriately to rapidly changing clinical conditions.
• Demonstrate strong leadership skills and the ability to provide clear direction and confidence to nursing, medical, emergency and support teams.
• Possess excellent communication and interpersonal skills when engaging with patients, families, doctors and multidisciplinary teams.
• Demonstrate emotional intelligence and the ability to manage conflict, distressed families and challenging staff situations professionally.
• Maintain a strong patient‑centred approach, ensuring that compassion, dignity and respect remain central to patient care.
• Be highly organised and able to manage multiple emergencies, staffing requirements, equipment needs and administrative responsibilities simultaneously.
• Demonstrate accountability and take ownership of clinical outcomes, staff performance and departmental standards.
• Have a strong focus on quality, patient safety, infection prevention and control, medication safety, clinical governance and risk management.
• Be adaptable and resilient, with the ability to manage unpredictable workloads, staff shortages and critical incidents.
• Demonstrate strong problem‑solving skills and the ability to identify clinical and operational challenges and implement practical solutions.
• Be team‑oriented and able to foster effective collaboration between nursing, medical, radiology, laboratory, pharmacy, admissions and other hospital departments.
• Demonstrate a commitment to continuous professional development, clinical excellence and outstanding customer service.