Unified Communications Internal Sales (IT)

Express Employment Professionals Vaal Triangle; Centurion; On-site; ZAR 112,000 - 223,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Express Employment Professionals Vaal Triangle is seeking an Internal Sales Coordinator specializing in Unified Communications (UC) in Gauteng. This on-site role involves supporting the sales team, maintaining UC knowledge, and processing orders and quotes.

You will prepare daily files, track orders, generate weekly pipeline reports, and handle general admin tasks to ensure efficient service delivery. A Matric certificate and 3+ years in sales support or admin are required.

Qualifications

• Matric certificate is essential.
• At least three years of experience in sales support or administrative roles.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Solid understanding of networking and VOIP technology.
• Ability to work effectively under pressure and manage time efficiently.

Responsibilities

• Maintain an in-depth understanding of UC technologies (video conferencing, AV, networking, VOIP).
• Prepare and upload files daily, ensuring accuracy and timeliness.
• Assist with general queries and support the sales department during high volume periods.
• Track orders through the system from initiation to delivery.
• Provide weekly pipeline reports to management outlining progress and issues.
• Help resolve daily supply chain issues and communicate customer feedback internally.
• Produce correspondence such as letters, memos, reports, and spreadsheets.
• Oversee filing and general administrative tasks for the sales team.
• Prepare quotes and submission documents with all necessary details.

Skills

Sales support

Administrative support

MS Office

Communication skills

Time management

Networking knowledge

VOIP

Attention to detail

Education

Matric certificate

Tools

Outlook

Word

Excel

Job description

In a technology-driven environment dedicated to enhancing communication solutions, our client is seeking a diligent and customer-focused individual to join as an Internal Sales Coordinator specializing in Unified Communications (UC). This role offers an opportunity to contribute to a team committed to delivering innovative communication technology solutions, ensuring that customer needs are met with professionalism and efficiency.

Duties:

• Maintain an in-depth understanding of UC technologies, including video conferencing, audio visual, networking, and VOIP.
• Prepare and upload files daily, ensuring accurate and timely processing.
• Assist with general queries and support the sales department during periods of high volume or staffing shortages.
• Track orders through the system from initiation to delivery, ensuring seamless process flow.
• Provide weekly pipeline reports to management, highlighting progress and issues.
• Help resolve daily supply chain issues and communicate feedback from customers internally.
• Produce correspondence such as letters, memos, reports, and spreadsheets.
• Oversee filing and general administrative tasks for the sales team.
• Prepare quotes and submission documents with all necessary details.

Requirements:

• Matric certificate is essential.
• At least three years of relevant experience in sales support or administrative roles.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Solid understanding of networking and VOIP technology.
• Ability to work effectively under pressure and manage time efficiently.

Nice to Have:

• Knowledge of UC technology specifics.

What We'll Give You:

• A full-time, on-site position in Gauteng with a competitive salary package of R10,000 to R20,000 per month.
• Opportunities to grow within a reputable organization committed to technological excellence.
• An environment that values efficiency, accuracy, and customer satisfaction.