Triton Express: Closed Distribution Manager

Triton Express (Pty) Ltd; Midrand; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Triton Express (Pty) Ltd in Midrand is seeking a Closed Distribution Manager to lead operational staff, ensure safety and regulatory compliance, and optimize freight movements across the Southern Africa footprint.

The role focuses on managing schedules, data capture accuracy, reporting, and customer service while driving performance and efficiency in a dynamic logistics environment.

Qualifications

• Grade 12 Matric is required; a B.Com degree or Diploma in Logistics/Transport is preferred.
• 3–5 years in transport or freight operations with supervisory experience.
• Knowledge of SA road transport, and Freightware or similar management systems.

Responsibilities

• Manage operational staff, recruitment, training, and performance management.
• Ensure safety, legislative compliance, and HR policy adherence.
• Coordinate freight departures, deliveries, and route planning.
• Monitor data capturing, reporting, and KPI metrics to drive productivity.
• Handle customer queries and implement corrective actions.
• Oversee vehicle maintenance, fuel use, and asset management.

Skills

English fluency

Time management

Attention to detail

Self-motivation

Problem solving

Customer query handling

Staff motivation

Professional presentation

Reliability

Excellent communication

Education

Grade 12 Matric

B.Com or Diploma in Logistics/Transport

Tools

MS Word

MS Excel

Outlook

Freightware

Job description

Description

Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership.

The position of a Closed Distribution Manager has become available at Triton Express in Midrand.

Responsibilities

Managing operational staff by:

• Recruiting, selecting, orientating and training staff
• Maintaining a safe and secure working environment
• Ensuring legislative compliance in terms of Basic Conditions of Employment, Labour Relations, Employment Equity, Skills Development and safety, welfare and health
• Communicating job expectations and managing performance
• Coaching, counseling, disciplining and handling grievances
• Administering staff matters includes preparing and authorizing overtime schedules, preparing staff leave schedules, absenteeism and other HR Management / document requirements

Maintaining Operations Service And Quality Standards By

• Monitoring freight departures, collections, deliveries and arrivals
• Ensuring timeous departure of all route vehicles
• Verifying freight handling and the application of collection and dispatch procedures
• Verifying data capturing procedures and processes
• Taking corrective action in terms of problems identified
• Monitoring and ensuring: on time delivery, actioning missed collections, data capturing errors are identified and corrected, productivity levels (collections, deliveries) by route / driver / collections clerk are maximized, effective POD capturing
• Planning routes and monitoring kilometres of route vehicles
• Preparing required operational reports in Excel
• Administering / monitoring fuel consumption, vehicle service and mileage records, traffic violation fines, cargo and accident claims, freight discrepancies, etc.
• Handling customer queries / requirements by investigating, proposing solutions and taking corrective action
• Maintaining operational assets, including scanners, and ensuring vehicles are properly maintained
• Checking vehicle presentation, analyzing vehicle abuse and driver behavior & taking corrective action
• Ensuring warehouse housekeeping is maintained
• Reviewing operations performance via Freightware and management reports in terms of damages, claims, productivity, PODS processed, load times, customer complaints, delivery problems, special requirements etc.
• Ensuring compliance with all HR policies, practices and administrative procedures
• Advising warehouse staff of loading instructions
• Sorting waybills into delivery routes
• Monitoring correct handling of cargo
• Constant monitoring of vehicle loading and floor activity as and when required
• Administering and recording retention of operational documentation
• Ensuring that all operational information is communicated efficiently

Requirements

REQUIREMENTS:

Qualification

• Grade 12 Matric certificate
• Preferred B.Com Degree or Diploma in Logistics or Transport

Experience

• 3/5 Years transport or freight operational experience.
• 3 Years experience in supervisory capacity

Knowledge

• Knowledge of road transportation in SA
• Basic knowledge on Managerial / people management principles
• Basic understanding of MS Word, Excel and Outlook
• Legislation (BCOE Act)
• In depth understanding of freight operational processes Geographic understanding of area of operation and a detailed understanding of Transport ordinances and loading requirements
• In depth understanding of freight processes, including Freightware and similar management systems

Skills

• English Language fluency
• Good time management skills, ability to work under pressure and meet required deadlines
• Consistently accurate with strong attention to detail
• Self-motivated
• Problem solving skills
• Ability to handle customer queries and complaints – taking the necessary corrective action as and when required
• Ability to motivate staff
• Presentable and of a professional manner at all times
• Reliable
• Excellent communication skills

Other

• Code 08 Drivers License
• Own reliable transport to and from work
• Willingness to consistently work long hours including weekends and be available for call outs

Work Level

Management

Job Type

Permanent

Salary

Market Related

EE Position

No

Location

Midrand