Travel Coordinator

MANCOSA; Durban; On-site; ZAR 120,000 - 180,000; Part time

Job summary

MANCOSA, a DHET registered private higher education distance education provider, is seeking a Durban-based Travel Coordinator for a fixed term contract. You will plan and arrange flights, accommodations, and transport while staying within budgets and policies.

You will negotiate with vendors, maintain records, and provide proactive support to travelers, handling issues and changes efficiently. The role emphasizes strong communication, organizational skills, and cultural sensitivity to coordinate

Qualifications

• Travel planning and booking responsibilities are core to the role.
• Budget management and vendor negotiation skills are required.
• Strong communication and organizational abilities are essential.

Responsibilities

• Travel Planning: Arrange flights, accommodations, transportation, and other travel-related services.
• Booking and Reservations: Use travel systems to make reservations and secure documents.
• Client Communication: Interact with clients to understand travel needs and preferences.
• Budget Management: Plan cost-effective travel within budget; negotiate with vendors.
• Problem Solving: Address delays, cancellations, or changes in plans.
• Documentation and Record-Keeping: Maintain accurate travel records and expenses.
• Technology Proficiency: Use travel management software and stay updated on trends.
• Emergency Assistance: Provide support to travelers in emergencies.

Skills

Communication

Organizational skills

Attention to detail

Customer service

Problem-solving

Time management

Flexibility

Teamwork

Cultural sensitivity

Budgeting skills

Tools

Travel management software

Online booking platforms

Job description

Job category: Others: Education and Training

Location: Durban

Contract: Fixed Term Contract

Remuneration: entry level

EE position: Yes

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Travel Coordinator - Durban

A travel coordinator is a professional responsible for planning, organizing, and coordinating travel arrangements for individuals or groups. The role involves ensuring that travel plans align with the needs and preferences of clients or employees while staying within budget constraints. Here are some key responsibilities and skills associated with the role of a travel coordinator:

Responsibilities:

Travel Planning:

• Arrange flights, accommodations, transportation, and other travel-related services.
• Develop detailed itineraries, taking into account client preferences and budgetary considerations.

Booking and Reservations:

• Utilize travel booking systems and platforms to make reservations for flights, hotels, rental cars, and other services.
• Secure necessary travel documentation, such as visas and travel insurance.

Client Communication:

• Interact with clients to understand their travel needs and preferences.
• Provide timely and clear communication regarding travel arrangements.

Budget Management:

• Work within budgetary constraints to plan cost-effective travel solutions.
• Negotiate with vendors to secure favorable rates and terms.

Problem Solving:

• Address and resolve issues that may arise during travel, such as flight delays, cancellations, or changes in plans.
• Consider cultural nuances and preferences when planning international travel.

Documentation and Record-Keeping:

• Maintain accurate records of travel arrangements and expenses.
• Ensure compliance with travel policies and regulations.

Technology Proficiency:

• Use travel management software and online booking platforms effectively.
• Stay updated on industry trends and changes in travel technology.

Emergency Assistance:

• Provide support and assistance to travelers in case of emergencies or unexpected situations.

Skills and Qualities:

Communication Skills:

Strong verbal and written communication skills for interacting with clients, vendors, and team members.

Organizational Skills:

Excellent organizational skills to manage multiple travel arrangements and deadlines.

Attention to Detail:

Keen attention to detail to ensure accuracy in travel plans and documentation.

Customer Service:

Exceptional customer service skills to address client needs and inquiries.

Problem-solving Skills:

Ability to think critically and resolve issues promptly.

Time Management:

Effective time management skills to prioritize tasks and meet deadlines.

Flexibility:

Willingness to adapt to changing circumstances and handle last-minute changes.

Ability to work collaboratively within a team and liaise with different departments.

Cultural Sensitivity:

Awareness and sensitivity to different cultures and customs.

Budgeting Skills:

Basic understanding of budgeting and cost control.