Transport Operations Specialist - Cape Town

TeleTech Holdings, Inc.; Cape Town; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading global customer experience firm based in Cape Town is seeking a Transport Coordinator. This role involves coordinating shift-based transport operations, planning routes, and ensuring on-time performance for employee transport. Candidates should have over three years of experience in transport, preferably within a high-volume operational environment. A certification in transport or logistics is advantageous. Join a company that values diverse perspectives and ensures every employee feels valued and included.

Qualifications

• 3+ years’ experience in transport.
• Experience in a BPO or high-volume operational environment.
• Strong geographical knowledge of Cape Town.

Responsibilities

• Coordinate shift-based transport operations.
• Plan routes and optimize vehicle utilization.
• Maintain on-time pick-up and drop-off performance.
• Support seasonal demand increases and monitor costs.
• Handle escalations and employee complaints.

Skills

Transport coordination

Route planning

Cost control

Incident investigation

Excel proficiency

Education

Certification in transport or logistics

Tools

Transport management system

Booking systems

Job description

A leading global customer experience firm based in Cape Town is seeking a Transport Coordinator. This role involves coordinating shift-based transport operations, planning routes, and ensuring on-time performance for employee transport. Candidates should have over three years of experience in transport, preferably within a high-volume operational environment. A certification in transport or logistics is advantageous. Join a company that values diverse perspectives and ensures every employee feels valued and included.