Transport Operations Planner & Coordinator

Exceed Human Resource Consultants; Stellenbosch; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Exceed Human Resource Consultants is seeking a Transport Coordinator to manage daily transport operations, build strong relationships with transporters, clients and drivers, and monitor movements to ensure on-time deliveries. You will also handle weekly planning, scheduling and provide after-hours support for transport-related queries.

The role requires a logistics/transport qualification and solid knowledge of the transport industry, with a focus on customer service, communication, and

Qualifications

• Knowledge of the transport and logistics industry.
• Strong customer service, communication, and relationship management skills.
• Good planning, organisational, and analytical abilities with strong attention to detail.
• Excellent negotiation and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to be available after hours to assist with transport-related queries and operational issues.

Responsibilities

• Coordinate daily transport operations and maintain established administrative procedures.
• Develop and maintain strong relationships with transporters, clients, and truck drivers.
• Monitor truck movements and follow up on deliveries to ensure accurate ETAs.
• Communicate proactively with clients, providing regular updates on the status of shipments.
• Build and maintain relationships with loading and off-loading points to ensure efficient operations.
• Identify and liaise with key contacts at loading and off-loading sites.
• Assist with the weekly planning, scheduling, and forecasting of truck movements.
• Support drivers by resolving operational issues and ensuring smooth transport processes.

Skills

Transport industry knowledge

Customer service

Planning and scheduling

Negotiation

Communication

Relationship management

Independent and team work

After-hours support

Education

Degree or Diploma in Logistics/Supply Chain/Transport

Job description

Exceed Human Resource Consultants is seeking a Transport Coordinator to manage daily transport operations, build strong relationships with transporters, clients and drivers, and monitor movements to ensure on-time deliveries. You will also handle weekly planning, scheduling and provide after-hours support for transport-related queries.

The role requires a logistics/transport qualification and solid knowledge of the transport industry, with a focus on customer service, communication, and