TRANSACTION SUPPORT DATABASE MANAGEMENT-SANDTON

Tych Business Solutions; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Tych Business Solutions in Sandton seeks a Transaction Support / Database Manager to oversee databases, CRM platforms, investor and client data, and deal pipelines. You will provide operational support through the transaction lifecycle and drive governance and analytics.

You will manage databases, support business development, coordinate outreach activities, and explore automation and AI-driven improvements to enhance operations and reporting.

Qualifications

• Grade 12 with a minimum of 60% in maths.
• NDip/Bachelor’s degree in finance, Business Administration, Commerce, Marketing, Information Systems, or related field.
• Experience managing databases, CRM systems, investor relations, and transaction support.
• Experience using research and transaction management platforms is advantageous.

Responsibilities

• Manage and maintain client, investor, company, and transaction databases.
• Ensure data accuracy, integrity, security, and governance compliance.
• Produce dashboards, reports, and analytics to support decision-making.
• Coordinate meetings, record minutes, and follow up on action items.
• Administer CRM systems and maintain opportunity pipelines.
• Support investor, client, and business development initiatives.
• Identify opportunities to improve processes through automation and AI-enabled tools.

Skills

Analytical skills

Attention to detail

Communication

Stakeholder management

Cross-functional collaboration

AI awareness

Tech-savvy

Education

NDip/Bachelor’s degree in finance, Business Administration, Commerce, Marketing, Information Systems

Tools

CRM systems

Research platforms

Transaction management platforms

Job description

Job Description

The Transaction Support / Database Manager is responsible for managing and maintaining the firm’s

transaction databases, CRM platforms, investor and client information, and deal pipeline while

providing operational support throughout the transaction lifecycle. The role combines database

management, transaction support, business development support, digital outreach and data

governance.

Key Responsibilities:

Database & CRM Management

• Manage and maintain client, investor, company, and transaction databases.
• Ensure data accuracy, integrity, security, and compliance with governance standards.
• Perform regular database maintenance, validation, cleansing, and quality assurance.
• Produce dashboards, reports, and analytics to support decision-making and business developments
• Coordinate meetings, prepare agendas, record minutes, and follow up on action items.
• Administer CRM systems, maintain opportunity pipelines, and capture client interactions.
• Liaise with vendors.

Outreach & Business Development Support

• Supporting investor, client, and business development initiatives.
• Develop and manage targeted email campaigns and mailing lists.
• Maintain investor, buyer, and strategic partner databases.
• Coordinate conference registrations, networking events, webinars, and client engagement activities
• Support market research and identify potential investors, buyers, and business opportunities using financial databases.
• Manage user access for proprietary systems.

Digital Enablement & Reporting

• Identify opportunities to improve processes through automation and continuous
• improvement initiatives.
• Maintain awareness of emerging AI and digital technologies to enhance business operations.
• Maintain schedules of systems and training initiatives.

Qualifications & Experience

• Grade 12 with a minimum of 60% in maths
• NDip/Bachelor’s degree in finance, Business Administration, Commerce, Marketing,
• Information Systems, or a related field.
• Experience managing databases, CRM systems, investor relations, and transaction support.
• Experience using research and transaction management platforms is advantageous.

Behavioural Competencies

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong communication and stakeholder engagement skills.
• Ability to collaborate effectively across cross-functional teams.
• Customer-focused with a commitment to service excellence.
• Innovative mindset with a focus on continuous improvement.
• High level of integrity, professionalism, and confidentiality.
• Tech-savvy with the ability to adopt AI-enabled tools and digital technologies to improve business outcomes.